Club Mahindra Holidays - Back Office in Bengaluru - Bengaluru Urban, India

An utterly useless membership! The booking app has the worst user experience. Even if you have days left in your membership they won't let you book for a larger group. They won't let you book out of your season using more days. In your season it's never available. The fortune gods need to he happy with you to get a booking here! Very very disappointed club Mahindra!

Worst membership , it's a money taking scam this people run . Their relation ship/.sales department commit to many things while taking the membership and then once the amount is being paid they stop picking up the phone . There is no follow up on such people in their team , their is nothing like hospitality these guys adhere to. To get what was promised we have to sent multiple mails and then the call center department plainly says nothing can be done. There is nothing they too to hold their sales person responsible for the things they have done . Worst place . The only thing they are interested in grabbing more of your money and upgrading the membership .Total scam running in open.

I would not even have given 1 star but negative rating, but Google does not allow that. Club Mahindra does not meet their commitment. They literally kept chasing me and my spouse to attend their Anniversary event in HSR, Bangalore held on 10th November and even mentioned that I will receive a complimentary voucher for 2nights and 3 days in any Club Mahindra property. I had to attend the event with my spouse and understand their membership policy. I had back to back office calls and still took out the time to attend the event but even after spending our time and even actively showing interest in their membership, no one reached out to us for further follow up and I have not received the voucher as well! What kind of professionalism is this? you promise something and not meet the requirements later? Clearly shows what kind of attitude the company has towards its customers. I am never visiting any Club Mahindra property again!

I Prefer to give ZERO rating. There is no way you get benefit out of their membership. 1. They have designed their website and mobile Apps in such a way that it has lot of hidden features which will make you loose your holiday points. BE CAREFUL!!!. Example: I tried to modify a booking that I made by adding my kids to reservation without changing the room type, reservation dates and it deducted holiday points. Every modification cost your holiday points (sounds like CHEATING???) 2. Cancellation policies are so STRICT that even if you cancel your reservation due to emergency, you loose your points. They ask for proofs like medical prescriptions, Personal Health Information about illness but then you dont get back your holiday points (sounds UNETHICAL???). What is the point of having a 25 years relationship? 3. Agents provide lot of false promises to get you enroll. Think WISELY before taking any decision (I didn't and I regret for it). Its a 25 year commitment and you cant cancel or give back.

Giving one star but the experience deserves negative points. Was followed up for in person visit even after communicating the difficulty to attend their event held on 24th Nov. They treat you well only if you opt to buy a 2 yr plan which needs payments to be made on spot. The moment you take time to review the buy decision, their treatment changes. Also they invite you with a fake pretext of free holiday vouchers. Serious Waste of time! Your time values much better than connecting with them.

S..enquiries and bookings to club mahindra resorts have become easier because u can call them 24/7.

Club Mahindra is a fraudulent club. please don't take any membership from them. They don't value their customers. Pls don't waste your hard earned money.

Worst. They say something and give something else. FRAUD, fake assurance. You have to wait for 5-6 months for refunds in case if you opt for membership and cancel within the window period they provide. They will say it would be refunded within 10 days and it takes 90 business working days from the day they cancel the application. They will take more than a month to cancel the application, from there 90 bank working days (which will come close to 5-6 months).Be careful. DON'T EVER GO FOR THIS TRAP.