Capital O Jrb Residency - Hotel in Dibrugarh - Dibrugarh, India

the behaviour of the manager was cringe. i stayed 4 times in this hotel but the man whos on the table was weird. may be sort of illiterate. they tell me to book online but no online money is accepted in the hotel. firstly he told me that "malik change hol so daam bahil 1800 hol" then i told i stayed four times but the price was 1500. then the debate got a bit long. then i told one of my friend had stayed 5 days before in 1500 and i made him a call. then he gave me a dirty room to stay in 1500. then told me that "oiii khanaa saana vaal k khabi , saabi ako letera hole poisa voribi" what kind of behaviour is this? i am an university student, an illiterate cringe guy should not behave like this to me. then on 11pm night, he called me and told that there is noise in my room. like really?? who is he? i pay for the room. it was breakfast included but they didnt give us and lastly on check out time, he didn't give me the bill also. i recommend everyone not to go to this hotel. manager is having psychological disorder i guess. and i am writing a complaint on consumer court also. thank youuu JRB residency see you never!

Staff stares at couples in a very weird and uncomfortable manner. Booked for one night, was provided a used dirty room and in the app it was written ac room but in the hotel the staff was charging us extra money for an ac room. Rooms and bathroom are ok but Prices are very high.

Worst hotel. No facilities provided, very bad environment, staff behaviour very rude. Forced us to pay double the amount we book it for( throug OYO). TV and AC intentionally not functioning. I would never recommend this hotel to anyone.

Very Bad Experience overall. Room service as well as staff behaviour is very bad. They charged extra money for booking. Very bad environment. Very dirty housekeeping. Bathing essentials are not provided. The towel is very dirty. AC room is provided without an AC Remote. The geyser is not working. Drinking water not provided. Bedsheets, pillow covers, and blankets are very dirty.

I had a terrible experience on the matter of check in...first of all location was incorrect..it's 4km away from the real location... secondly hotel sataff asked 1500 more than the Oyo prize...i had to call customer care n argue n slove the issue ...ac was not working....toiler and bedsheet waw untidy....but still one of the staffs showed a kind heart to help us to get taxi to airport.....

They don't provide normal water need to buy water. They won't give you the AC Remote...will ask to pay extra. Cunning manager during early Check in he charged me with 300/- and in machine entered the amount of my stay. When checked he said I thought payment is not done. Very Cunning and Miser manager. When Tech support from OYO is too late.

Absolutely worst experience. No customer service, owner has attitude, 280 for breakfast of not properly toasted bread and eggs not worth. Doesn't care to ask if customer is veg or non veg for Breakfast Breakfast for 2 given on single plate, Erich us again, not good etiquette Rooms were OK but Zero for customer satisfaction and owner behavior

We came from Guwahati, 1) Booking was done from Oyo. We had to pay double money by going to the hotel. The hotel owner was greedy. The owner took advantage of our compulsion and took extra money. Did not enter the room until the extra money was given. 2) Room was messy. Cockroach found. Which can be seen in the photo. 3) AC doesn't work. Put it on for show off and takes money from the customers. 4) Towel was dirty. 5) they are unable to give final bill to coustomer. The Oyo coustomer care could not able to answer us. horrible experiance. Bhagwan karein kisi aur ke sath na ho... Bhul otu najabo ei Jrb residency loi....