Capital O City Square And Suites - Hotel in Agra, Basai - Agra, India

Hotel's location is good but I faced many problems with my lodging. Complimentary breakfast is available. My room was clean but there are a few issues with this lodging. Let me tell you the drawbacks of this lodging: 1. The staff controls the AC with an external main switch outside the room. 2. AC wasn't giving any cooling effect, the fan was better :p 3. The toilet commode facet was absent and there was no toilet paper also. 4. The staff's response to complaints are delayed. 5. They have a policy of no hot water during summer. End result, there are better hotels for the same price.

The hotel stay was not comfortable. I stayed in Room No. 117. The bathroom fixtures were broken, the basin pipe leaked. The Air Conditioner was not working. The room had lot of mosquitos but no mosquito repellent. The lady at the reception was over-smart, she tried to give an excellent rating to the hotel, herself, by borrowing my mobile under the pretext of checking the online payment receipt. Poor stay overall, totally disappointed.

DO NOT GO WITH OYO APP RATING. I believed the same and below was my experience. 1. Not hygienic, you can smell pann-gutkha anywhere in the hotel. 2. Asked for toiletries but hotel staff refuses to provide, but later in the evening when asked to hotel owner it was provided so you can imagine the kind of co-cooperativeness from staff 3. I can bet that poison will much more sweeter than the water in this hotel. 4. Water was full of mud 5. No towels, have to use Immersion Rod for hot water. 24/7 hot water supply is no there. 5. It looks like that poha and tea provided in breakfast from pind balluchi restaurant was made 3 days before. strongly NOT RECOMMENDED

Love the staying at the hotel, it nice, clean, well maintained. The hotel staffs are very polite and kindly as well as helpful. They can help in every problems. Beside the hotel, there is a ATM, which is very helpful for your daily purposes, you don't have to worry about cash. The food of the hotel is also awesome, even there is a family resturent just beside the hotel which gives you delicious food for your every meal. You can feel like as home. The another advantage is it's just side of the main road, so you don't have to worry about any transportation. There is also parking space, which is good.

Pathetic hotel. Poor guest services. Rude manager and property owner. I booked it in advance by checking it's pictures but the property was entirely different in actual. Train station DOM is better than this. Bathroom wont have hot water running when you need it. Bathroom doest have shower and floor is full of Pan spitting. It's not even a worth of 500 RS/day. Also, receptionists doest know how to talk to customer. Simply avoid this hotel.. there are so many around the area.check those.

The hotel is located very near to tourist spots (everything is in radius of ~ 5 km). Rooms were neat & clean. They had already put an extra bed in all the rooms. Also, one can avail food services from Pind Balluchi it's just besides the hotel and is owned by the hotel itself (the hotel doesn't have a inbuilt restaurant). Room service was quite good though. WiFi is available free of cost to the guests. One of the problem with hotel is parking, parking is full because of Pind Balluchi and the hotel staff doesn't take care much about that. So whenever you see any parking space free just go for it. Overall it was a good experience here. #hotel #goodservice #cheap

There were so many mosquito in the room. They took 77 rupees for 2 water bottles, which generally costs 20 rupees. Flush of toilet was not working properly. TV remote was not working. No warm water in the washroom. Behavior of the receptionist was so rude. Very bad experience..

This place is best avoided. The owner used the "fullness" of the hotel to argue for a higher price, though we later discovered we were the only guests. The water and electricity were shut off during the night and staff were very reluctant to turn them back on. The shower hardly functioned anyway. The hotel is located on a very busy road which can be easily heard from inside. Complimentary towels, but no cover on the blankets. Overall not the worst hotel, but good rooms can be found for much cheaper rates and much closer to the main sites in Agra.