BOULEVARD by Design Hotel Chennai - Hotel in Chennai - Chennai, India

Last day I stayed at the Boulevard Design Hotel inside Phoenix Mall Market City and had a mixed experience. On the positive side, I was impressed with the room design and the lobby design. They were both very attractive and unique, giving the hotel a modern and stylish feel. Additionally, the fact that the hotel is located inside a mall was very convenient for shopping and entertainment options. However, I was okay with the cleanliness of the hotel. The bedsheets and bed quality were quite poor. The bedsheets felt rough and uncomfortable, and the bed itself was not very supportive or comfortable to sleep on. This was quite disappointing, as a good night's sleep is essential for any hotel stay. Furthermore, the sponsored breakfast at the hotel's Annam Cafe was underwhelming. The variety of items was limited and did not meet the expected quality for a 4-star hotel. This was quite disappointing, as breakfast is an important meal to start the day off right. Overall, my experience at the Boulevard Design Hotel inside Phoenix Mall Market City was average. While the room and lobby design were impressive, the cleanliness is okay and bed quality were lacking. Additionally, the breakfast did not meet my expectations. I would suggest the hotel management to improve these aspects to provide a better overall experience for their guests.

Staff and service was great. Rooms were clean and well maintained. However if you have a car and you have to frequently go in and out it would be pain in the back as you need to head to reception to get a new car pass and the mall parking guys would need a lot of explanation to let you out. This system needs improvement. Also the furnitures are not ergonomic and there a lot of unnecessary sharp edges in the wall designs which is not safe if you have an infant or a toddler. My nephew got hurt in the head and we had to rush him to a hospital.

This hotel is located inside the Phoenix Mall. The stores located inside mall will start renovation work or other night work only from 11pm to 10am and some stores continue work throughout the day, which will mess up your sleep. When you ask the hotel for they will deny that work is happening in different building. Just disappointed with sleepless nights due to constant drilling noise in the night hours and the staff were not helpful in resolving the issue. Complementary breakfast is good, staffs were friendly. Annam cafe food is definitely worth trying.

Extremely great hotel and loved the service. The staff are very polite and helpful. They took pain of calling every morning for breakfast if the guests are not coming for breakfast. I stayed with my family. My daughter and husband loved the place..We stayed for 4 days and had some amazing time. I would thank all the great staff for their service. Thank you team, you all make this hotel a great place to stay!!!

Wonderful place to stay. The amenities was so good. Well maintained. Staffs were to friendly and genuine.

Well designed and maintained. Good place for youngsters and families alike. Opening on the various outlets they have.

Unlike the reviews I really had a good time. We booked for a day and we got complimentary breakfast which was really good. Rooms and ambiance was 10/10 staff was polite and was ready to help us anytime. They guided us while entering till check out. I had a good stay and will definitely visit again.

It was a terrible and Horrible experience with this hotel. when we checked in A/C was not working and we reported this and we gone out for some shopping and some family visit. when we came back the the a/c is still not working when we complained no one was really hearing us or helping us. we asked for and exchange of room they said nothing available at last mid of night they have given 1 room after spoiling Our stay after spending this much. The lifts where not working and no one to here our complaints. The most funniest thing when I morning I wrote a complaint to them their reply was as below. Who the hell will take a second chance with them...... Their reply.... We are extremely sorry for the inconvenience Sir. We make sure that next time this won't repeat and we will give you the best hospitality from our side. We humbly request you to accept our apologies. Thank you Sir.