Arjun Clarks Inn By Erica Hotels - Hotel in Phagwara - Kapurthala, India

Language barrier is overpowering, with most of the staff not able to comprehend Hindi or English fully. Rooms are well-decorated and well-furnished, albeit the lighting is inadequate in some rooms at night. Housekeeping needs to be requested to clean the room. Room service is good, but restaurant services are below-par with most items unavailable despite being in the menu. Breakfast options are very few and despite giving breakfast order the previous night, only half of the order is fulfilled. Staff numbers seem inadequate, as restaurant staff are inadequate especially during parties. Transportation arrangement is very good with affordable prices. Staff behaviour is mostly charismatic. Security guard is always on duty to guard the main door, which is very re-assuring. Staff are quick to respond in case of any difficulty.

I along with about 50 executive class officer staying here since last Sunday I.e from 08-10-2023 . I would like to say that hotel services are very poor . FOOD not good.. Staff at reception counter not good and not supportive regarding services... Hot Water for Bath not being provided... many times we said but no one is hearing here.... overall I will give 1 rating out of 10.. Pankaj Kumar Punjab & Sind Bank

Very cooperative staff. They took great care of us. The breakfast and dinner was quick and food quality was also top notch. Rooms were clean and washroom was hygienic. Totally satisfied.

Room are nice also staff are good but the Lift is not in proper maintenance as it get breakdown again and again Hotel is located near Highway and the town is also near by. so the availability and access of each and every think are easy. Good test of Food but on repeat basis same menus even for another day.

On my 6 days official stay in this hotel always found my Rooms neat and clean, the hotel staffs are very good with smiling faces like their hospitality, the restaurant foods are tasty, hotel location is convenient overall great experience

We stayed there for three days. The whole time the service was awesome. Restaurant is very good. Cleaning was good. Will definitely recommend.

I stay here for 6 days with my colleagues. The hotel service is not good. Very low quantity food provided in breakfast and dinner.

Parking is safe. Stayed with my family for few days. Liked the food quality and service. Rooms and washrooms are clean and tidy. Will stay again for sure.