Zuma Boston - Japanese restaurant in Boston - 2nd Floor Four Seasons Hotel, USA

Title: Exemplary Dining Experience at Zuma Zuma has truly won my heart with its exceptional service, swift operations, and delightful ambiance. The seating arrangement is both comfortable and well-organized, creating a pleasant atmosphere for a dining experience. The service at Zuma deserves special mention — it's top-notch. The staff's attentiveness and efficiency significantly contribute to the overall positive vibe. Moreover, the bartenders showcase a remarkable skill set, adding a lively touch to the dining experience with their craft. ⭐️⭐️⭐️Special thanks to Hang!!⭐️⭐️⭐️ One of the standout features of Zuma is the speed at which they deliver their dishes. The prompt service ensures that you can savor each course without unnecessary delays, enhancing the overall enjoyment of the meal. Last but certainly not least, the food at Zuma is nothing short of extraordinary. Every dish reflects a careful blend of flavors and ingredients, showcasing the culinary expertise of the chefs. Zuma has undeniably become a go-to spot for those seeking not only great food but also a well-rounded dining experience. In conclusion, my visits to Zuma have consistently been a delight, thanks to its stellar service, efficient operations, and, of course, the mouthwatering cuisine. It's a gem that I wholeheartedly recommend to fellow food enthusiasts.

So my group and I mostly went to this place for drinks and appetizers so this review is based on that experience. Firstly, the area was beautiful. Warm lighting and large wooden panels line the wall. The aesthetic felt modern and sleek with influence from Japan. The music was not overbearing and even when the restaurant was full, it never was loud. The service was great. From the bartender to the waiters, everyone was kind and professional. They were patient and we never felt rushed to leave. In terms of food and drinks, the biggest highlight were the drinks. If you're coming here, I would recommend ordering the cocktails with a few appetizers to snack on. All of them tasted delicious and unique and would be the main reason if/when I come back. The food was alo very good with a solid selection. As I mentioned earlier x most were appetizers but all the ones we ordered were tasted great with the exception of the tuna/salmon dip, but it was mostly an issue with texture for me. The biggest issue for me was the price. As great of an experience as it was for me, the price was a bit much. I think the food was overpriced relative to the taste, portion, and experience. But if you're looking to impress and for a special occasion, I would recommend!

Beautiful space for a date, or dinner with the gang, or celebrating a special day. The food is mostly sea based,they have a great tasty selection, their steak skewers were immaculate. The drinks were so well presented and tasted as good as they looked. Definitely returning. The service was lovely, a bit on the slow end on the drinks,nonetheless i was satisfied.

Today, my wife and I decided to dine at Zuma around 8:30 p.m. Unfortunately, we hadn't made a reservation, but decided to try our luck with a walk-in around 8:30-ish p.m. To our delight, despite the restaurant being bustling with diners, we managed to secure a cozy seating for two. Our dining experience was significantly elevated thanks to our server, a delightful woman named Clare. From the moment we were seated, Clare radiated warmth and friendliness. Our conversation flowed naturally, and upon learning that we were newlyweds, she showered us with heartfelt congratulations. Clare's recommendations for drinks were spot on. I witnessed the sparkle in my wife's eyes as she savored the cocktail suggested by Clare. Not stopping at that, Clare expertly guided us through the appetizers and main course options, all of which turned out to be absolutely scrumptious. During our meal, Clare enlightened us about the weekend all-you-can-eat brunch offerings, even bringing over the specific menu at my wife's request. As we were nearing the end of our meal, despite our initial decline for dessert citing a near-full status, Clare surprised us with a complimentary serving of her favorite coconut ice cream dessert, a gesture to celebrate our honeymoon. This sweet act of kindness, coupled with the exquisite dessert, made our evening even more memorable. We would like to extend our heartfelt gratitude to Clare for not only her impeccable service but also for the kind and considerate gestures that added a sprinkle of magic to our evening. Clare, you truly went above and beyond in making our night special, and we thank you for your attention and lovely gesture.

The food was great. I’ve had Zuma for years now and it’s been my go to restaurant for past birthday events, celebration parties, etc. Yesterday we went there and the food was absolutely amazing, despite the long waiting time and a slight order mix-up. All could be forgiven except the customer service. Our waiter had an attitude when serving, and made the atmosphere not enjoyable for all of our table. Yet he was not an exception, it took us 3 times of calling and 40 minutes to get our drinks and cod fish dish. The waitress and server plated the food recklessly which splattered food all over. Our bill was quite a number either and I hated that I had to part with a close friend this way.

I celebrate my anniversary here, we order signature omakase and it’s 138 each. It’s a bit different than I thought when served. I thought each person have their own course and food, but it turns out that everyone share the same set. The appetizer, I recommended salmon tartar with the lotus root chip, it’s very unique(could consider to order). I feel like they add too much sauce on most of the dishes, which cover the taste of original ingredients. The deep fried shrimp tempura have shells in it, I almost swallowed the shell. The yellow tail sashimi are above standard, but tuna and salmon it’s not really surprising. The nigiri is baby size, I didn’t know why it shrinks. Spicy tuna roll and miso soup taste cheap, which I believe are similar to standard Japanese restaurants. I highly recommend to order both of their signature dishes black miso cod and steak with asparagus. The cod fish is over beyond, it’s very juicy and fresh. Next, the steak is very stuff(I believe they put in the pressure cooker), the scallops as you can see it’s nearly the same size of my fist(adult fist). However they put too many sweet spicy sauce on the steak, so I can’t really taste the original flavor of the steak, just sauce and steak texture. I also recommend their dessert, there’s at least 10 types of fruits, 3 types of ice cream, especially guava flavor, I believe it’s hard to have it outside. Some of the fruit are quite sour, but it’s fine. The crème brûlée and the passion fruit mousse taste the best(can consider to order). Overall, the dinner was nice, and I have a good time celebrates my anniversary, but pricey. It suit for special occasions, but not daily.

We ordered three signature omakase, however, this is not the traditional type of omakase that everyone gets their own courses. They put our courses together so that we can share, meaning that the appetizers, main course, and deserts were all together. If we knew beforehand, we would rather order other food instead of the omakase. Appetizers were quite good, especially their sashimi platter, everything that is raw taste good. But I kinda feel like they put too much seasoning on the main course, we can barely taste the beef and scallop since it was covered with some sort of sauce that made it really salty and greasy… We also don’t like their spicy tuna maki because it was something that you can order it in any cheap Japanese restaurant. We love their deserts! The three ice-cream flavors was so delicious, and their cheese cake was a top notch! Highly recommend their cheesecake!

Hi quality dining experience here. 5 star service. Great atmosphere, modern. Food is high quality and served with attention to detail and presentation. The Japanese premium wagyu and lobster were amazing.