Zaxby's Chicken Fingers & Buffalo Wings - Chicken restaurant in Pooler - 175 Pooler Pkwy, USA

I am here waiting on order and I observe the spanish looking female cashier drop some sauce containers on the floor and pick them up and place them right back in the bin to be served on someone’s plate. This was at 8:47pm 2/1/24. I’m nothing short of amazed as I use to work in fast food and would never. Maybe management needs to do some training on this issue.

Use to eat Zaxbys like twice a week. They've gotten rid of everything I really liked (Cajun club, onion rings). Today I went and ordered cheddar bites and nibbler meal with hot honey mustard. Got to the window and they were out of hot honey mustard sauce, so I got ranch instead. It's already annoying that I'm going with a backup of a backup of what I really wanted. I got home and I was given 1x ranch cups. That's barely enough for a nibbler meal as it is, but the cheddar bites are supposed to come with ranch as well. So really, they gave me nothing to replace it. My nibblers are also way overcooked, I can taste char and they are tough. $20 meal for one person, wtaf? Super disappointing that this place has fallen so far from what it use to be. There's a reason they're really only busy on Sundays.

I've been a lover of virtually every Zaxby's location I've visited, and this specific one is certainly no exception. Their menu never disappoints – from the tasty buffalo chicken fingers and perfectly toasted Texas toast to those all-so-cheesy cheddar bites. And, of course, who could forget those delicious chocolate chip cookies? If there's a minor drawback to mention, it would be the extended wait times during peak hours. However, the impeccable quality of the food and the overall experience always make the wait worth it. Highly recommended for a memorable and flavorful meal!

Ordered Southwest Grilled salad to go. When I got to my hotel there were 3 small pieces {1/2inch cube} on the salad. There were 6 pieces of tortilla strips. The eggroll was burnt to crisp. It was late and I didn't feel like driving back to the location. It looked like the kitchen was getting low on ingredients. Usually this location is very good in terms of food quality. This time it was A HUGE failure.

Ordered a fried chicken salad and it was barely half full. Not what it used to be with a full container. For the price I expected more not less. Door Dash by the way was amazing on the delivery.

Food was fresh, order was accurate. Store was clean enough. Front counter Employee was extremely rude and unprofessional. Almost no acknowledgment, clearly does not want to be there and should not be. Ruined meal.

honestly I don’t know what the food industry has come to, where is the wing sauce?! Why everything seem old? then the replacement meal still didn’t make no difference looks just the same as the first meal y’all gotta do better! just don’t waste your time or money at this spot. They were better off not raising them prices cause the food was good then ha. really need to be zero stars!!

Will never go here again. Waited 12 minutes for cold food. Took back, another 15 minutes for luke warm food. I told the girl up front there were out of a soda. She did nothing and did not tell anyone. I did like the restaurant was decorated for the season.