Zaxby's Chicken Fingers & Buffalo Wings - Chicken restaurant in Greenville - 2707 Wade Hampton Blvd, USA

Zaxby's has really gone downhill. The drive through attendant was one of the rudest I have ever encountered. The food is awful and we used to love Zaxby's. The traditional wings are tiny now and VERY little meat. The prices are astronomical and the quality is terrible. We won't be eating there anymore. It really changed post COVID. Very sad!!

One of my favorite fast food ever, after whataburger and chick fil a. It’s been a min since I haven’t had zaxbys. I got the kichen chicken sandwich super delicious I love it.

Went for 2 chicken cobb salad as i intensive due on my way home. this time almost no chicken on either ? called and talked too april store manager. she apologuzef said she had new associates. I told her im also a manager and not wanting a refund or freebie just wanted her too know what happened. She insisted twice i get at least one salad free on my next visit..ok nice but.. I went back Last week ordered two cobb chicken again..told the girl in the drivethrough i had a salad from april..she said,well your names not in our book? I said well we have a book at work also..sometimes we forgot too white customers names and number Typo write..but we still honor ..she said ill have too call manager i said ok..so she did. april said sorry I don't remember you ? wow . then the girl at window So Rude said..sorry can't help you..I'm a manager at a neighboring restaurant. I never ever treated my guest the way i was treated..no customer service skills what so ever ! girl shut the window in my face and,walked off! I called corporate. no response back as promised. I will Never go too this location again ! I drive off feeling like i was no one not important..and like i was lying trying too get over..Not

We stopped going to this Wade Hampton Zaxby's a couple of years ago, after receiving incorrect numerous drive thru orders along with horrible service. Decided to try again today. Spent $55 on 4 meals. Got home to find that on our boneless wings order, they gave us traditional wings instead. Someone briefly approached the window as if to tell us something but decided not to, closed it back and went out of sight. Not sure why we were not informed nor provided an opportunity to substitute with something else. So we had one meal that went uneaten and money wasted. We don't like wasting money. All of our meals had a very small serving of cold fries. I guess Zaxbys thinks it is better to annoy the customer with an incorrect order than ask them if they would like a replacement. WRONG! Is it too much to ask of a restaurant to serve hot, decent food and get the order correct?Oh, the order taker read our order back to us so that was not the issue either. Too many other chicken restaurants on that stretch of road to put up with poor food and messed up orders.

I got a chicken finger plate with a side of fries and slaw. I have only been here once, so I can only speak for this experience. The tenders were small and dry. The fries were cold and soggy. The bread was not fresh. It was pretty clear to me the food had been sitting out for a while, and that they served me old food instead of cooking a fresh batch. I won’t return to this location.

Zaxby's has really taken a five over the past 10 years. I get it, it's a fast food chain but at one point you could always say Zaxby's is better than McDonalds or Burger King. I really don't think that's true. Their effort has dropped to almost zero. Fries are no longer seasoned correct and are cold. Tenders are smaller and often burnt. They rarely give you zax sauce. They are removing items off the menu (thinking of you buffalo blue salad).

I ordered my food over the phone at 2:41 7/28/23. I arrived at the location at 3:05 to pick up my food and finally had it delivered at 3:15 after the associate that was checking me out closed the wrong order. The associate that took my order on the phone was rude and poorly trained it seemed. I was informed that my food would ready within 10 minutes of me calling it in and that was obviously false. Just a terrible experience as a whole at your establishment.

This place is a hit or miss, when it comes to service, and the quality of the food. The last time we were there, the lady was very rude, and seemed annoyed.