Wingate by Wyndham Matthews, NC - Hotel in Matthews - 2001 Mt Harmony Church Rd, USA

My family and I had a great experience from start to finish. The room was clean and spacious, amenities such as the pool were enjoyable. The front desk and management were very friendly, check in was on time. Overall, would recommend for friends/family in the area.

First day I was woken up by banging and grinding machines while they remodel Next the water was shut off multiple times without warning Breakfast.... was gross.eggs were gritty like they came out of a box. Although the front desk staff was super friendly and nice and asked if I wanted to move down a few rooms the noise could be heard throughout... The pool didn't fill my expectations according to the picture. It was super small only goes 4ft deep and was cold. I gave 3 stars, 1 for the front desk, 1 for the location being close enough to everything I needed and 1 for the dove 🕊 products they give in the bathrooms! Great mint refreshing zesty feeling...it would have been great to compete a full shower though! I'll try this heard Hotel 1 more time when they are but renovating to see but... the breakfast n pool for sure need help!

I definitely recommend the wingate in Matthews NC if you wanna be close enough to Charlotte without spending a whole lot of money for the overrated downtown hotels. My staying in there was nice and the staff was friendly, specially the Spanish front desk lady who went out of her way to provide the best service possible. If you want a cheaper and yet great place to stay don’t look no further than Wingate at Matthews Nc. Thank you all for your service!

Positive: It was clean. Negative: There wasn't actually a real hot breakfast. No eggs, no sausage or any kind of meet. The initial room provided smelt so badly of the paint/chemicals from the renovations, I had a headache within minutes. Negative: ""

2 adults/2 teens 2 room reservations made through Expedia for a very spur of the moment weekend trip. If you're looking for a basic hotel, this is it. Staff was very polite and welcoming. Hotel was fully booked, so we couldn't get rooms close to each other. Luckily our girls got a room on the 3rd floor that seemed a bit cleaner than ours on the first (See photos). First floor room had several stains on the carpet, bathroom had paint peeling, vent looked like it had never been cleaned, and we were greeted with smoothed bug guts on the bathroom wall. This is a decent 3 star hotel. You get what you paid for. Pool was closed, exercise room had a few machines, breakfast was decent with a good selection.

There are many similar priced hotels in the area and you'd be better off choosing a different one. I chose to stay at Wingate by Wyndham in Matthews NC because of the proximity to my final destination and my personal experiences with other Wingate locations. This location disappointed me with the false information presented on their website, their obvious poor upkeep and cleaning, and the managers response to my concerns. Most of the minor issues I would typically overlook (dirty common areas, missing tiles, no ironing amenities or even a closet with hangars in the room, etc.) but it really upset me that they updated their website to inform about current renovations and to 'pardon the appearance' but left out that the daily breakfast as currently described on the website was suspended at this time. I became even more upset with my hotel choice when I asked the front desk (who also identifies as the manager) about the website and its mention of daily breakfast that was to include eggs, waffles, bacon- she apologized, stated that she thought they did update the website, and apologized one more time without any attempts to remedy. As stated earlier, there are better options in the area to stay at for the same price.

Positive: The staff is professional and friendly. The rooms are comfortable and clean Negative: The deposit for incidentals is too high!!! Negative: ""

Room was clean,beds were clean and nice,even had a little workout area,but the AC in our room didn't work.