Windmill Suites Surprise - Hotel in Surprise - 12545 W Bell Rd, USA

We stayed in a king bed suite. The bed was super comfortable. The room was very spacey for luggage. The AC worked great which was important for this time of year. We decided to extend our stay and they were very helpful and kind and we didn't have to switch rooms. The pool was also very nice. It was pretty clean and there were always towels.

The check in process was quick. The desk person was friendly and helpful. The room was clean and updated. The halfway carpet seemed to be a little old, as it was rolling up near the walls (a sign that heavy objects had been ruled on it many times). I did net realize there were 2 areas where the breakfast was served. That was my fault for not being more observant. The hotel is located a little off the main road. Once I got acquainted to that, anticipating the turn was easy (it is off a busier road).

It was very clean and nice; I was very surprised for the price. The hotel was modern, clean, had everything we needed and more. My four children and I had a suit and it was perfect for all of us! I would highly recommend this hotel; it was very affordable and had a decent complimentary breakfast.

For the price this place isn’t bad; but, we wouldn’t stay again. The room was a good size and offers a mini fridge and microwave which is nice. They also offer a decent free breakfast. |The beds are super small and not meant for two people. The sofa bed is larger than the beds in the bedroom. The air filter was horribly dirty and the bathroom sliding door was really difficult to open and close. The shower was awful and had no water pressure at all. |The pool and jacuzzi were great. The area is nice and there’s a lot of food choices nearby.

We typically stay here as it’s close the our family. Rooms were okay, you can see that things have been updated, but it’s also still pretty rough from a maintenance The breakfast was rather limited as there was only 1 person running the hot selections and keeping it stocked. Could have been staffed better. ||Our Check in was rushed m, the. gal behind the desk pushed us through check in and started helping the next person before she even done with us. ||They seem to have the AC locked even thought it looks like you have control it and go behind 73 degrees m.

Positive: The room was so nice for the price. Great location. Negative: I didn't care for the bad attitude given by a member of the staff. Elevator was out for 2 days so had to use stairs that smelt like urine. Would have also liked the kitchen area to be open a little while longer.

Everything was good. I had good experience at this choice hotel. All good and room was clean. I wish it was cooler the water in pool but sometimes it doesn’t work out that way due to az heat🥵 Enjoyed the music playing in lobby. I am choice rewards Diamond member

Overall everything was good. The staff was friendly, room was decent and bed was super comfortable. Our only issue is that we tried to use the pool and it was pretty gross the water was very murky and there was a bunch of debris in there which wouldn't have been a problem if the water wasn't green and opaque. Otherwise it was a good stay