White Castle - Fast food restaurant in St Peters - 4201 Veterans Memorial Pkwy, USA

First time visit to this location and it will be the last. We waited in the drive thru line for over forty minutes. The manager or male cashier was taking orders with a very rude and unprofessional attitude. As I always state within my reviews, I can always understand when businesses are experiencing pandemic issues. However, what I refuse to understand is terrible customer service. After all consumers are still supporting your business. The food was lacking the usual great taste. When my partner asked for extra napkins (they only gave us two with our entire order) we were handed just one napkin. The overall atmosphere was terrible. Just a terrible experience all across the board. If you don't like what you do at your job- change your career.

This white castle always have the best service and food is always hot and fresh! I have never had a bad experience here unlike some of the others I've visited. I've been coming to this white castle for years and when pandemic hit I didn't come for a few years fast forward to recently when I started back visiting on a regular again and the service is still immaculate! Keep up with the quality of items and good work staff!

Disgusting! The workers there need re training on helath and food handlers preparation. I ordered from There last night and there was black hair in the sliders and cheese fries. 10 out of 10 would not recommend this location. Spent over $70 there and for the food to come out the way it did is a huge disappointment. Ended up ordering Imos pizza as a back up.

First visit to White Castle and it was delicious. The restaurant was clean inside and outside. Nicely decorated with White Castle pics and had a TV mounted on the wall. The menu was easy to order from. Me and my husband ordered the sharing pack which came with 10 White Castle burgers (we added cheese), two fries, and two drinks. My son ordered two chicken sliders, fries, and drink. The burgers came in individual cartons and was very good. The buns were very soft and everything was juicey. Fries were crispy and hot. Very fulfilling! We couldn't finish the share pack. Enjoyed my visit!!

We only stopped in to use the restroom but decided to grab lunch. Took a long time before anyone came to the counter to take orders and there was one person in front of me. We ordered to-go, received someone else's food, ours was nowhere to be found and had to be remade. It was somewhere between 20-30 min from when we arrived to when we received our food. The food quality was typical White Castle and other than the hassle I enjoyed it.

Unless everyone is ordering a huge catering order this is unacceptable.... it's fast food 10 - 20 minutes waiting is understandable but it's been 15 minutes per car

got to door 5:25. No entry for restrooms. Got in line (1st car from order station 5:31) At order station 5:40. Ordered at 5:51. At window at 6:06. Got order at 6:16. Short 2 items. No receipt given. Fries and onion rings cold. We had 6 cars that were behind us, and one in front drive away because of wait. Did Not enjoy my last trip to White Castle.

Made a new visit at about 12:30 in the afternoon. Went inside because drive-thru was wrapped around the building. They were extremely short handed so I was really willing to give them a pass on any reasonable wait. A gentleman who was already there and waiting for a good bit was given his order after I received mine which just seemed wrong to me. Cashier seemed overwhelmed. Drink machine in dining area showed it had lemonades. Had a sign even by registers that stated had 3 new flavors. However, when pressed for Minute Maid Lemonades those flavors weren't there and rest all stated not "Not Available ". One young man, who was a cook, came to counter with food I had ordered and I asked about it. He was surprised, but took my drink cups to the Drive-Thru drink machine and filled the cups with requested flavors. He was a very nice, professional and courteous young man. Tried to be as helpful as he could by adding napkins. Straws, dips, and bagged drinks to make easy carrying. The cashier lost them 1 star, the lacking drink machine a 2nd star, 3rd star lost due to cup lids that didn't properly fit. In bag and out when picked up using side of cup the lids pop off. Bad when adult is drinking. Worse if it's a child trying to drink.