West Operations - Computer service in Gainesville - 2404 NW 43rd St, USA

Great sales and customer service. Ordered our dual bond and quad bond cellular unit here. Unit came very quickly.

Blake with West Networks has customer service and support skills that are insurmountable. West Networks is far greater than any of its competitors and their staff has a wealth of knowledge & experience to help anyone or any business with anything they might need in the digital age. This is the company to choose for any Peplink Device.

Peter and the team at West Networks have done an excellent job at building and managing our server and network infrastructure. They have also done a good job at providing ongoing day-to-day support for our users. Having West Networks manage our phone server and terminal services / Remote Desktop environment means that my team and I can perform our work from any location. That combination of flexibility and reliability is VERY helpful. The West Networks team is professional and courteous. Tasks are tracked and most of them are resolved quickly. And when a support ticket is more involved and takes more time to resolve, they are good at communicating the us about the what they are doing (such as coordinating with vendors of specialized software we use) Thanks West Networks!

Look no farther than West Network for all of your network needs! I contacted Peplink after dealing with Peplink resellers- Mobile Must Have, 5G Store & Simetry & being sold 2 routers that neither were doing what I needed. Zackery from Peplink suggested I reach out to West Network. West Networks sales person, Kent, listened to what I had been through & what I needed & immediately transferred me to Blake Allen in Technical Support. Blake troubleshooted my issues, upgraded my router & got me up & running. The West Network team was beyond professional & efficient in helping me!! I actually emailed Zackery at Peplink back to thank him for sending me there & tell him that West Network deserved an award for the Very Best Customer Service!!!! Anyone can sale something! It's those that stand with you after the sale that sets West Networks apart from all the others! Thank you West Networks! Sue WCQ

I couldn't be more thrilled with the quality of service I received from Tim in Sales as well as the tech team. They sold me great equipment at an unbelievable price vs. the market. Response times have been faster than any provider I've ever worked with and even though I'm a small-time customer I've been given great attention - if you're looking for support for your business (or even for internet in an RV) look no further than West Networks. Somehow they have nailed great service speed & quality at low prices. Don't know how you do it but keep it up!

I called Pete complaining of the slow speeds from our internet provider. Pete came up with a solution to our problem. He sent two of his very professional employees to my home, Kent and Blake. They installed a new Peplink device which helped our internet speeds quadruple. Thank you to the West Networks team!

We've been using Peter and his team at West Networks for quite some time now and the experience and service has been great. The team is extremely knowledgable and very responsive to service requests for Office 365 or any other issues you may be having. Regardless of the type of problems we ran into, Peter and his team consistently went out of their way to provide us excellent customer service and resolve the issue. Highly recommended.

The folks at West Networks really know how to provide a complete wireless solution for their customers. 11/10 would recommend working with them.