Wendy's - Fast food restaurant in Bangor - 1049 Union St, USA

The food was good, we ordered breakfast. It took a little while to come out, though, I definitely suggest it for breakfast compared to the other fast food restaurants, Wendy's breakfast was a lot better than the other's. 4☆

First impression was a bathroom that was in bad need of a fresh cleaning. The lobby was not much better. The stainless steel under the dry bar doesn't look like it's ever done. Same with the stainless corners of the trash cans. Tables still had crumbs. All of them. The fries were put on the tray before the rest of the food was ready, so they weren't hot. However, they were replaced without a fuss, so I did give 4 stars for service. You should never be too busy to leave a good first impression. Step it up. You have a polite crew, who just needs a little more motivation.

I got a crispy chicken biggie bag with a sprite and baconator fries. Food was good, no complaints. The sprite however tastes and smells like an old musty basement. It was like this several months ago and I would have assumed they would have serviced/cleaned the machine by now. I highly suggest avoiding getting fountain soda here until they fix or replace that thing. I couldn’t imagine what the inside of those hoses look like 🤢 I’m not picky either it’s just that bad so I dumped it.

Honestly, while I don't say much about fast good that hasn't already been said. I just had the neatest put together burger with the fastest service of my life. My fiance and I ordered 2 full meals and received them in less than 5 minutes. Color me impressed.

Don't recommend ordering through Door Dash for this location. Last experience driver picked up kept food for herself, called store to confirm it had been picked up. Times before missing condiments and a freak power outage. Funky karma.

I went the night of the big wind storm, no power anywhere but Union Street. The lights were on only at Wendy's. We pulled into the drive through with a bunch of cars in the line ahead of us. When it came our turn to order a man come out if the restaurant and even though we were the last car in line refused to take our order, but he took the $35+ dollar order from to car infrount of us. I heard them say it would take them about 10 minutes to fill the order for this customer, yet they couldn't through on to patties for two burgers! I never go to Wendy's again!

While going through the drive through we ordered 2 of the $6 bags the menu board said $13 and change. We get to the window and now they want $15.20 for our double stack with bacon we complained but we had to pay. Then on the way home as we are eating our lunch our burgers were double stack no bacon no anything else. But we were almost home by then. I called to speak to the manager in charge and got hung up on. As far as I am concerned wendy's will never get my business again and I will tell anyone and everyone about the way we were treated.

Waited over 30 minutes in drive thru, as they were only taking one order at a time, getting them through, then taking another order, all for two combo meals (baconator and a Dave’s) got frostys instead of soft drinks and they didn’t give us any spoons. They had told us at the window that we were just waiting on the burgers. Well when we finally got the food the fries were ice cold due to them just letting the fries sit in the bag while waiting on the grill. I’m so upset I don’t even want to go back and deal with it because I will have a major attitude and am just angry. Absolutely horrible service, and food is not worth the wait. I understand every business is struggling with being understaffed, at the same time there should still be consistency in quality, and it’s not here. The best part of the whole experience was the gentleman on backcash who seemed to be the only one taking his job seriously, and was very pleasant and a great salesman. 12/8/23 around 6-6:30pm