Wendy's - Fast food restaurant in Oak Harbor - 31255 State Rte 20, USA

Food is fine, service is acceptable but atmosphere is trash because shift leads talk rudely about potential customers and can be heard from the front of the store. This: “well, we don’t start serving breakfast until tomorrow morning” in a snarky tone was promptly met with a reality check from me for the cashier to pass along - sometimes customers are curious about tomorrow’s menu. Obviously, since I was asking about a $2 discount from completing a survey, I was planning for my next visit. No need to talk behind customer’s backs, especially when the customer is aware that an associate is about to ask their manager a question and especially when customers are within earshot.

So normally Wendy's is amazing. But yesterday the person on the register was rude. This person should not be in a position to service the public. I normally don't use names but effy was rude to me and my family and was treating customers with disrespect. Even my children were asking why they were so rude. We will not be back until this person is in back working or at another job. Sorry

Dine in; Food was served Hot, Fresh & Fast. The Wall Tile, and all of the Stainless Steel Fixtures in the Restroom were extremely dirty. The seating area in the restaurant was satisfactory.

Wendy's is just a little better then there competion they have a great system. Never frozen beef. I ate at Jack in the box and Wendy's is sure a lot better!

Best Wendy's I've been to. Clean on the inside, decent set up, polite employees, food was fresh and the order was correct. Its a low bar ro have a good experience at Wendy's, but this place is well managed. I asked for ranch and did not have to fight anyone for extra ranch. They gave me TEN ranch packets. That's like 1 per nugget. Would definitely eat here again.

Stopped in this morning for a quick bite with my wife this morning at 9:30. When we walked in we noticed no breakfast menu was showing and an employee named Effy asked us to wait a sec and ran to the back. Someone else up front was doing busy work and another guy clocking in. Effy was gone for several minutes and my wife and I were just standing around waiting to see a menu and order. Effy finally came back and asked what we wanted. Wife and I said we were not sure as the dinner menu was displayed not the breakfast menu. Effy then calls over the employee who just clocked in to help flip the menu to breakfast. We decide on breakfast. Effy assumes we both wanted soda without asking what we wanted to drink with our breakfast meals . We both were thinking coffee but Effy had already decided our drink for us as being soda. My wife said she would like coffee with hers after noticing softdrinks were put on the computer. Effy then had to call a manager to change the soda to a coffee which took another few minutes to get the manager there. I decided that since it was such a hassle ill just take the soda cup instead of changing Effys mind on what I wanted to drink. We head to the lounge to wait for our food to come and notice trash, old fries, and food on the floor everywhere. Another employee was changing the garbage out by the pop machine which was over flowing from the day before while we wiped down our own table. Our food comes out and my wife inconvenienced Effy by asking for cream and sugar for her coffee.

Worst Wendy's experience ever. 10 car backup took over an hour to get lukewarm food. Will not be returning to this location. The lady at the window was in a bad mood and rude as well. Used to love this location but a lot of really bad new hires recently.

There's a sign that says no outside food or drinks, so if your kid wants taco bell, go here first and get yours to go... Because they can't bring theirs in. There also, on that same sign is a time limit for how long you're allowed to sit at a table. Our food was good. I ordered on the app, and it was ready shortly after we arrived. It just didn't feel like the customers were really wanted to eat in.