Wendy's - Fast food restaurant in Tilton - 156 Laconia Rd, USA

At least twice a week we eat here (only fast food that still has salads) always order ahead and we order the same exact meal almost every time. They have constantly messed it up. Even when they aren't busy it is extremely rushed and they shut the window before you can say a word. And it is my bad for not looking before I pull away. The only nice person there I have seen is the girl with the pink hair. Super sweet super efficient. If they are gonna charge me extra for certain things (bacon different cheese) they could atleast put them on my meal.

Unfortunately staffing is unfriendly. They messed up our entire order and when it was brought to their attention the woman was rude. She tried to argue about it even though the receipt said otherwise. It was eventually settled and we got things squared away but there was no need for staff to be rude and snappy about being called out for messing up the order. I'll add most of the tables are broken, the ice is NEVER filled anytime I've come here and the floors/tables are always dirty no one coming to clean after someone leaves. Their excuse is "we're too busy" when there's nearly no one in the restaurant or drive throu. Unacceptable, you want a better job then treat the one you have with diggity and treat customers with some respect. I will gladly not be returning to this establishment. Good luck.

Felt rushed from the food to the customer service, store was not busy at that time. Could improve. Basic customer service.. if I as a customer feel as though I was an imposition, I won't return. In this specific situation I waited in the "hold after the drive thru" for 24 minutes while the manager and staff member were having a private discussion. Once I got my order it was incomplete so the over animated employee tried to convince me to wait some more. I didn't......

Food is good for fast food, consistent and served right. Employees are hit or miss, but that's part of the game. Generally clean and well kept.

Stopped at the drive through just at closing time, but we didn't realize that until after we got our order. The worker never made it known that he wanted to close or showed any irritation with us. He is super at his job.

ATTENTION MANAGER! FYI, I just wanted you to know how completely impressed I was with your employee Farrah. Her customer service was beyond refreshing. Not only was she professional & friendly, her personality was truly genuine. It's easily been 50 years since I experienced her level of customer service anywhere at a drive thru. Wendy's is lucky to have her! ⭐⭐⭐⭐⭐

Inside was kiosk ordering only, they wouldn't take our order at the counter. The tables were all blocked off, no seating was allowed. After they gave us our order and we went ourside, we had to go back inside when we realized we didn't have our salad dressings. Then on the way home we had to turn around and go back for our fries that we hadn't gotten either. Standing at the counter to ask for our fries, no one acknowledged me for several minutes, and then the manager yelled "Can someone help that lady, I don't know what she wants.". The food was good, no issues there, but the service was terrible and there was nowhere to sit and eat.

It's a fast food place. My food was made to order correctly and I placed an online instore pickup order. Food was hot and ready in minutes.