Wendy's - Fast food restaurant in Plattsburgh - 397 State Rte 3, USA

We stopped at Wendy's for breakfast before going to appointments. We had the French toast sticks, bacon chicken bicuits, and potato wedges. The food was well prepared and delicious. If you are in the area, definitely check out Wendy's for a quality meal. The staff was professional and friendly 👌

Trying to get in line for the drive through is very difficult because when they’re busy the line extends out into the busiest intersection in town and trying to get around those in line to get a parking space is nearly impossible as nobody wants to let you pass between them. The quality of the food has taken a hit as well. The fries were old and cold and the chicken sandwich shrunk, but the cost sure didn’t!

Drive thru line moved fairly quickly, but the food was awful! Everything was cold and I only ate 2 bites of the Dave’s single I got. The other person with me got spicy nuggets and a jr cheese burger. It was cold but she hadn’t eaten most of the day so she ate it anyways and less than 2hrs later she was really sick from food poisoning! Will never eat Wendy’s again! I should have learned my lesson after getting a cold burger in the middle of rush hour about a month ago at this location, that again I only ate 2 bites of before throwing it out!

I just went to Wendy's after not eating there in a long time. My cashier Crystal was amazing as always. My complaint is the rude bald lady behind the counter with tattoos on her neck telling Crystal that nobody likes her and just being all out disrespectful and rude to Crystal. You DO NOT do this in a business even if you don't like someone! Crystal has been there for years and I love how wonderful she is. Do something about the rude bald lady though!

The blonde presenter at the drive through window was not nice and was mad at ME for them making the drink wrong and she gave attitude when I asked if I could have a second straw for my second drink that I bought just a good thing I’m not a secret shopper

The service was fair at best. Employees ignored people standing in line to place an order. Finally they decided who would take the order and it took 8 minutes to receive my food. It wasn't super hot or fresh but was edible. The dine in area was fairly clean.

The young lady at the counter, was so pleasant, you could tell she was new to the place but it didn't matter she did her job well.. customer doesn't really realize what the people at the front counter have to go through, they are told to slow down, because the cooks have so many orders, I say if a young person is working the register be thankful they're willing to work, and be patient

It's always busy, popular with folks. The food is consistent and we'll made. The seating area is clean and tidy, the bathrooms could use more attention.