Wendy's - Fast food restaurant in Inglewood - 3504 W Century Blvd, USA

This place was horrible as soon as you walk in the floor was sticky and dirty the tables were dirty only reason why I stayed was because my kids were crying when I tried to walk out, I stayed customer service also bad, black young girlTook my order with attitude I paid didn’t gave me my cups then She said she didn’t charge me for one meal, my order stayed in the counter for about 10min no one even called my number and when I went to ask for a napkin she said oh that’s ur order I grabbed it I come to my table just to find out that my order was wrong I went back I stood in front of the register for about 3 min she was trying to ignore me until i finally said my order was wrong she grabbed it tossed it and gave me the correct one didn’t even apologized or anything, and let’s not even mention the restroom 😩 , seriously DO NOT COME HERE !!!

I was on my 30 minute break I ordered a sausage muffin and when I get back to work inside the break room I take a bite and there's no sausage, 😤 so I drive back and I didn't get a sorry or offer something to accommodate. I get back to work the 2nd time and at this point I'm supposed to be back on the sales floor working, and I take a bite and the muffin is soggy and slightly under cook at this point I gave up, and honestly I never leave any reviews but this situation got to me.

The square burger is tough to beat! 😋 This store is always clean and cool, they are not cheap with running the A/C. When it's warm as it usually is, it feels good to walk in and order at the counter and enjoy your meal inside. However, still dealing with Covid, so they have not opened the inside dining as of yet. Counter orders to go are no problem. One of the things I like here is they are customer focused and friendly. That is so great to see and shows that it can be done. The food is top notch for fast food and who doesn't like the square burger?

Recently I placed an order at this location Beware mobile order users who place orders at this location, this is the 3rd time I’m told at this location that they are out of an item after I’ve placed an order on the app. On nov 8 midnight I placed an order for chicken nuggets after wanting some after work. I inform the worker that I’m here to pick up a mobile order and I’m told to go to the next window, I get there and I was being charged for an order, I let them know I paid through the mombile app and then get told that my order was not in their system. Both the worker and night manager are “looking” for my order and then get told my order was not in their system and that they were out of chicken nuggets, why not tell me that before pulling up? I go to cancel the order and the app tells me it was already processed and refreshed my screen. I contacted Wendy’s for a refund and was only offered store credit of 20, my order was 15$ Wendy’s I just want my money back, i dont know if the workers were just finding an excuse to not complete my order or what but it’s the 3rd time now, I was told by a Wendy’s rep that a general manager would reach out but it’s been radio silence Do better please, I had to go to another location to get my food

Great customer service from Destaney. Thanks for your service. Keep up the good work!

Placed mobile order and got into the line as directed on the mobile app. After waiting 25 minutes on the super slow-moving drive-thru, the manager inside asked me to get into the line inside as they don't give mobile orders thru the mobile app. Now I am ins8de and waiting for over 15 minutes and noone can still give me the mobile order I ordered about 45 minutes ago. This must be a JOKE. Stay away from these incopetent folks if you can. Edit: ended up cancelling my order due to the incompetent manager, Dante and his rude attitude. Wasted around an hour in this clawn show

I had the most horrible experience at this location today with an employee named Tynisha. She had a disgusting attitude upon greeting. I ordered 4 breakfast combos with potatoes and I requested the potatoes to be fresh. If looks could kill. Her face said it all. The reason I ordered 4 combos was so that it wouldn’t be an inconvenience for the employee to make the potatoes fresh. She just stalely tells me my total and walks away. I had to grab my own receipt. She gives me four bags with my food in it. I asked may I have a bigger bag with handles she just drops/throws the bag on the counter even though she saw my hand out ready to receive the bag. She is very disrespectful, unpleasant, disgusting attitude, & absolutely unprofessional. I believe she’s unaware of the impact she makes on peoples mornings. People are starting their day getting breakfast and her attitude can affect their whole day. There is no reason why this woman’s energy should’ve followed me throughout my day. She really needs to be fired or severely disciplined.

The manager, Sabrina was amazing. Outstanding customer service in Spanish and English. She kept the line moving and the food coming. It was hectic in store and in the drive thru, but she kept her composure and great attitude. All the customers were amazed and appreciative.