Wendy's - Fast food restaurant in Hialeah - 365 W 78th Rd, USA

It seems like a brand new store and management because it was fast. Delicious and correct. Can’t say enough good things about my last experience.

Great service at this particular restaurant. I hope the other locations would follow their demonstration of customer service skills.

Tried their breakfast for the first time since my friend recommended it and wow! The breakfast baconator combo hits the spotttt! Their frozen iced coffee isnt too shabby either !

Alright so I had the worst experience ever at a fast food place. I ordered 3 dave’s single just the sandwich with large fries in the drive-thru. I also had an unexpired coupon for BOGO free of the Dave’s singles. They ignored the coupon and charged me for everything, I peeped game before leaving the parking lot and came back, I told the lady I wanted my money back for the free sandwich they charged me, she said I had to give her the sandwich back (what??). She told me I was supposed to give the coupon to the lady at the first drive-thru window, but that lady had told me to give it at the end in the 2nd drive-thru window. It took her like 5 minutes to honor my unexpired coupon. One of the sandwiches I had asked for just the beef, cheese and lettuce. When I get to my destination it only had the bun and the beef, not even cheese. Not only were the fries cold and salt-less, the large frypod looked empty at first glance as it wasn’t even filled halfway. There must’ve been 10-15 fries in there only. I really had a disrespectful and 3rd world country experience there, I haven’t gone to a Wendy’s since. As a matter of fact the only fast food restaurant I go to is Mcdonald’s because they have the highest quality, pay their employees more that the other fast food places, have rewards which I can use every time and are way more professional. This Wendy’s is a franchise and I hope the owner starts taking care of his business better, gets better training for the employees instead of just going there to collect money from the safe, because it seems like that’s all he cares about doing. I worked at this location for a few months when I was younger back in 2015 and they have downgraded a lot. It’s simply unacceptable, I will not visit or put a single dollar into this Wendy’s ever again. It has really changed the way I look at Wendy’s. 1-star rating across the board.

Great everything. Salads are fresh. Chili and potatoes are awesome and of course the burgers are great

This is the best Wendy’s in the area. Several of their staff are considerate and treat me with respect. They usually get my order correct and communicate effectively. The nuggets are typically hot as well. Thanks for being kind and reasonable!

Quick and staff was nice and served for order as instructed. The new ranch chicken wrap was good. Good size but a bit pricy. The fish sandwich, on the other hand, was my first here and my last.

This is the best Wendys ever. I am almost 30 years old and I used to visit this wendys all my life. My mom and I used to literally eat 30 nuggets together. Same food, same quality, same service, the bomb.com