Waikiki Beach Marriott Resort & Spa - Hotel in Honolulu - 2552 Kalākaua Ave, USA

Amazing Staff, Great Views, but Some Noise Issues We stayed at the Waikiki Beach Marriott Resort for three nights in an Oceanfront Junior Suite, and while the overall experience was wonderful, there were some highs and lows. *Room & Views: Originally, we were booked in a Oceanfront Junior Suite room, but when we checked in, there was only Diamond head side view room available. Next day, thanks to the incredible help from Anna at the front desk, we were able to switch to a Waikiki side Oceanfront View room. Despite the challenges with the ongoing union workers' strike, which affected the availability of housekeeping staff, Anna went above and beyond to make the change happen. She really saved our trip, and my wife was thrilled with the new room, which offered stunning ocean views. The room itself was spacious and comfortable, making it a great place to relax. *Service: The staff at the hotel, especially Anna, were fantastic. Her willingness to help despite the hotel being short-staffed due to the strike showed her dedication to guest satisfaction. We can't thank her enough for her efforts. *Noise Complaints: While the room was great, noise was unfortunately an issue during our stay. Throughout the day, the noise from the ongoing union strike was hard to ignore, with protests and chanting that lasted all day. On top of that, late at night, there were occasional disturbances from the street below, where some cars made terrible noise, almost like illegal racing. It made it difficult to enjoy a completely peaceful stay. *Overall: Despite the noise from both the strike and the street, the Waikiki Beach Marriott Resort still provided us with an excellent stay, largely thanks to Anna's assistance and the beautiful oceanfront room. If you're visiting during a quieter time, this hotel would be a perfect choice for a relaxing.

Our stay in Waikiki Marriott Resort and Spa feels like home because of HELEN from Housekeeping. Her work and service was OUTSTANDING! which makes our stay comfortable and welcoming. She is the best housekeeper ever! You’re gonna want to keep on checking in to this hotel if you have her as your housekeeper. We have longer stay here and every time she does our room, it feels like we just checked in on our first day..like you can feel and see how clean your room after. It exceeded my expectations! Thank you so much Helen for your excellent service.

Comfortable. Across a busy street from the beach. In the heart of activities. Most tours pick up/drop off at hotel. Sadly, don't go to the luau/buffet. Lots of flavorless food. Although the dancers & singers were professional. On weekend nights the outside disco next door was annoyingly loud. Weekday evenings were quiet. Great continental breakfast!

I am so happy that we chose to stay at this property. Everything from check in to check out was perfect. Janeen at the front desk was amazing and just made us feel so welcome and helped us so much. I miss her! Our view was breathtaking and the room was beautiful. Our room was cleaned everyday by the most amazing housekeeping team ever. I would absolutely stay here again. If you are thinking of booking this property, just do it!

Parce que j'aurais aimé voir un commentaire comme le mien pour mieux planifier mon voyage en famille sur Waikiki Beach :|1 - Surtout ne prenez pas la city view (certes la moins chère... on comprend pourquoi...)|Experience horrible. Bruits incessants toute la nuit, les motos s'en donnent à coeur joie. Camions, voitures dès le matin ca n'arrêtait jamais.|La premiere nuit horrible passée, nous allons au desk pour demander une autre chambre (toujours en city view) mais qui donnent moins sur la rue.|(Nous étions la chambre 1271, tout au bout du couloir qui donne sur l'intersection des 2 artères) En regardant par notre balcon nous constatons que beaucoup d'autres chambres donnent sur la ville mais beaucoup moins sur les rues, cela aurait été ok pour nous, cela aurait été moins bruyant... La réceptionniste TRES DESAGREABLE nous dit clairement qu'elle n'a pas le temps de regarder si d'autres city view sont disponibles mais que si l'on veut vraiment moins de bruit il faut prendre une Ocean view avec évidemment des frais en plus. SIMPLEMENT HALLUCINANT.|2 - Les restaurants. Je n'ai jamais autant attendu pour être servi. Nous avons mangé une fois le midi : nous sommes en vacances donc l'attente est ok mais il y a des limites surtout avec des enfants !!!! 1h pour nos 3 plats... 2 jours après nous tentons à nouveau mais cette fois-ci le soir, c'est simple nous avons du partir.|Seulement 2 serveurs, ils étaient débordés, je pense qu'en cuisine cela ne suit pas... Nous sommes partis au bout de 40 minutes sans même avoir eu la carte en main ou meme un apéritif.|3 - Les piscines : MINUSCULES ET BONDEES !!! Ne vous fiez pas aux photos de l'hotel tout n'est que mensonge. De notre coté nous préférons la plage (surtout dans ce genre d'endroits) donc c'était ok mais en passant devant pour aller au resto, c'est quelque chose qu'il faut savoir avant de reserver.|Donc en somme, mangez ailleurs ou reserver la chambre la plus chère, ca devrait bien se passer.

This place is both nice/well-kept and in a great, convenient location near Kuhio Beach Park, Queens Beach, Honolulu Zoo and numerous food options. Their pool area is really good and they offer both dining and shopping onsite, which makes things easy. Staff is friendly/knowledgeable and getting around this place is pretty simple and intuitive. ||We found that the room was spacious and had a great balcony with a partial ocean view, which we didn’t expect. If you rent a car or are driving in, they provide an easy and efficient valet service to take the stress out of Waikiki parking, which can get pretty dicey. ||A couple of tips.. cost isn’t too bad for Waikiki, but they do hit you with a daily resort fee so be prepared for that. If you’re seeking secluded romance and solitude.. this may not be your choice spot since it is consistently loud, crowded and the lobby/common areas always seem chaotic. Again, you’re in a fantastic location so that’s going to come with the turf. ||Overall, excellent spot to choose, especially if you have kids and want direct beach access and restaurant options at your fingertips. Definitely recommend and would stay here again myself.

Everything feels modern, clean, and fresh. Everything has a modern touch of brightness and contemporary design, which is also minimalistic. The Hawaiian theme really set this hotel above grounds, especially their on theme Starbucks. Lovely hotel, amazing atmosphere, rooms are the highlight.

The location of this hotel was good. It was about a block from the beach, walking distance. It was not on the beach, but it was very close, there is no service on the beach at any hotel in Waikiki. The rooms were a decent size and if you have an ocean front view, it is beautiful. They do not have room service, which was one of our complaints. For such a big hotel with so many guests, they should have room service. We booked excursions with the company that they have downstairs and we were ripped off. I wish that they had their own concierge that booked through them. The staff was nice and friendly. The price wasn’t too bad for our stay.