Visual Edge IT Troy, Michigan - Computer support and services in Troy , United States of America

Visual Edge IT Troy, Michigan - Computer support and services in Troy - 1744 Maplelawn Rd, USA

By Pro Admin, Updated 4 days ago

About Visual Edge IT Troy, Michigan in Troy

Visual Edge IT, located in Troy, MI, specializes in managed IT services, managed IT security, cloud computing, data backup and recovery, and print/copy solutions for businesses nationwide, including remote office locations. We provide 24/7 remote monitoring, network administration, service desk support, and data backup and recovery to enhance business processes across various industries. As a trusted partner, Visual Edge IT represents leading manufacturers of office technology, enabling businesses to access equipment, supplies, and services from a single source. With over 20 years of experience and a national network of expert engineers, Visual Edge IT is well-equipped to meet your business technology needs.

Address

1744 Maplelawn Rd, Troy, MI 48084, United States

Open Hours

Sunday- Closed
Monday- 8 AM–5 PM
Tuesday- 8 AM–5 PM
Wednesday- 8 AM–5 PM
Thursday- 8 AM–5 PM
Friday- 8 AM–5 PM
Saturday- Closed

Overall Rating

Total User Reviews (15)

Contact	+1 800-828-4801
Website	https://visualedgeit.com/location/michigan/troy/?utm_source=google&utm_medium=organic&utm_id=gmb
Street	1744 Maplelawn Rd
City	Troy
State	Michigan
Address	1744 Maplelawn Rd, Troy, MI 48084, United States
Geo Location	Lat long (42.5534836,-83.1694366)

Visual Edge IT Troy, Michigan - Featured Reviews (15)

Our company leased three pieces of equipment from this company. Our sales representative was awful. He was virtually useless during our SIX MONTH PROCESS to return our equipment at the end of the lease term and failed to advocate on our behalf with the leasing company. We were stuck with additional costs from the leasing company and saddled with navigating the entire process without any assistance. If you're looking for a predatory company who will gladly take your money and throw their hands up at any request for assistance, this is your company!

Highly recommend to anyone looking to lease office equipment. Customer care is over the top amazing. I'd love to say the equipment itself never breaks down but with all kinds of people using it for all kinds of projects, jams happen. When that happens, you need excellent service. Premier provides!! I call them my Rockstar Service Team! As an office manager, having their equipment with them backing it with Rockstar Service, makes my job that much easier!!

I met with Craig Zimmerman, the self-proclaimed “copierologist” who claims a PhD in “copierology” from SC4 (a two year community college), several years ago. The company I worked for needed a new copier. Out of the 5 companies I contacted, “Dr. Copierology’s” price was far and away the highest, so I went with a different company's machine. He would not stop calling. Several times a day for months. He finally stopped when I promised to press charges for harassment. Do. Not. Call. Them.

Craig Zimmerman (President) wIll not stop calling me. I have asked over a dozen times to be taken off their calling list and he just can't stop. Their customer service motto "never say never" sure holds true for him as he continues to call me and won't take no for an answer.

Dishonest and unabashed even when caught red handed. The salesperson was a scumbag. Don't use this company there are many other reputable companies.

Craig is Awesome. Always available to take my calls and at the ready to keep our machines running.

Craig Zimmerman is a pain in the ass- harass' business who will never do business with them!

Great place to work for, I definitely feel appreciated here!