Verizon - Cell phone store in Cody - 742 Yellowstone Ave, USA

The ladies who work in this store are very helpful. I was receiving pictures to my gallery file that I did not take. They took the time to research the problem and solved it for me. Thank you. Also, never once did they try to sell me a new plan or talk me into a phone upgrade. Best non-Verizon store I have ever entered.

Trista worked very hard to make sure our needs were met. She dealt with many customers simultaneously and was able to help everyone. The only complaint I would have is this store in Cody should have at least 2 employees especially on a Saturday as is took longer for Tristan to accommodate everyone. Not her fault- poor management

Rosie is a credit to your company, not only did she take the time to ensure all my apps were downloaded and working properly, she also made certain all my data, pictures, etc. was transferred prior to erasing my old phone. She even took the time to get the data from an extremely secure application for which I had difficulty in recalling the password. She then patiently explained to me everything about the model I was getting. I will never deal with another Verizon employee, if given a choice. I will go out of my way to have her assist me. She's that good.

The service here was exceptional. Rosie as well as her daughter were both extremely professional and helpful. We are thrilled that they help to service the Big Horn Basin

I can't say enough about Rosie!!!! I witnessed her patience the other day when a man came in and was totally rude. She spent 30 min trying to explain a simple change on a plan and he acted like he couldn't understand English. Then she asked the other employee who also tried to explain and it was the same thing. The way they handled this man was amazing! I would have yelled at him!! Rosie has always been nothing but helpful. I don't understand my phone at all and she always makes me feel good and is great at explaining so I understand. I won't go anywhere else!! This store is amazing. They make you feel like family!!!

Brissa was very helpful and so pleasant to work with while setting up my new phone. She went above and beyond to help us out with the multiple changes we had. Gave us honest answers and saved us money. I dreaded getting a new phone but needed one desperately as mine was very old, and she made the whole process simple, fast and was very competent. She is a great salesperson.

Bri was AMAZING!!! She stayed late so I could get a new phone after my screen broke 😭 AND she wasn't annoyed or rude for having to stay late. She was so sweet and we just talked while we waited for my stuff to transfer over which took a long time. My schedule is crazy and if I hadn't done it tonight I would have had to wait for another week. I appreciated it so much...we need more people like her that are patient with customers and willing to stay late and help. Her customer service was great!!! Thank you so much!!!

Katy was very personable and friendly throughout my visit and so helpful in explaining things new to me. I definitely will be returning to this business, as it was such a pleasant experience. Rosie is a wealth of knowledge. A great person to assist me with my phone!