Up North Computers Inc. - Computer repair service in Fairbanks - 912 College Rd, USA

We are so lucky to have this company in town. The knowledgeable and patient staff are lifesavers for those of us who rely on computers and phones but don’t have a clue what to do when anything goes wrong. Thanks for the help, Andrew! And thanks to your boss who helped us before and came up with ways to fix our computer instead of telling us we needed to buy a new one. The fixed computer has been working great for over two years!

Great business. We were traveling through Alaska when my husband's computer crashed. Andrew was extremely helpful and professional while diagnosing and fixing the issue. Communication was fantastic and the work was done efficiently with a very fair price. Would highly recommend whether you're just traveling through or live in Fairbanks.

Thank you up north computers !! I had a desktop stop working on me and they were able to get it in, figured out and fixed quickly! The customer service is excellent. They sat down with me and went over what was wrong with my computer and helped me get it set up again when I picked it up! Fairbanks is lucky to have great computer guys like you!!!

Absolutely outstanding service! I am a full-time RVer as well as a speaker, blogger, and author. We were traveling through Alaska during the summer of 2024 when my computer crashed. All of my book manuscripts, podcast audio and video files, as well as many other important documents were on the computer. I use Carbonite for backing up my files, but the memory on my wife's computer wasn't big enough for me to transfer all of my files to her computer. Knowing I had a very strict timeline, I contacted Up North Computers while we in Homer Alaska. I explained the situation to them and we determined that our best route was to ship the laptop to them so that they could have it diagnosed and back up and running by the time we arrived in Fairbanks. Andrew was my tech and he communicated great with me throughout the entire process both via phone calls and emails. By the time we arrived in Fairbanks, the computer was ready to go. We had a sit-down meeting to make sure that everything I needed was restored to my satisfaction. They even rearranged their schedule to fit me in earlier than we had originally discussed. My satisfaction was their number one priority. I would highly recommend Up North Computers for any computer repairs or needs. 5-plus stars indeed!

Amazing staff and quick servicing! All the staff were extremely helpful and are quite versed in their field of work. Thor especially was extremely helpful answering all my questions and providing further knowledge about everything I asked. Definitely will be going back for any servicing/ potential upgrades I may need! Can't recommend these guys enough!

Everyone here was extremely nice. I entered the store and let them know my problem. They hooked me up right away and got me rolling within minutes. I left more knowledgeable than when I entered for sure. 100% would recommend this place to anybody having computer needs.

Wonderful staff. Extremely helpful in assisting me find a computer part for my egg incubator. Their generosity with their time and resources helped saved our baby chicks. I wound definitely recommend them.

Best customer service and support you could ask for. They have fixed 3 of my computers. Most recently I called with a question. Thor walked me through it as if he were looking at my screen. Very knowledgeable staff.