uBreakiFix - Phone and Computer Repair - Computer repair service in Williamsville - 7960 Transit Rd, USA

Fast, Friendly and professional. The technician that helped me was kind and understanding, something that seems to be harder and harder to find in this day in age. I can not express my gratitude enough for their knowledge and expertise as well as their exceptional customer service that was provided to me and everyone else who came to the store while I waited for my phone. Great job!

Charging problem on phone, major issue because as a firefighter this is how I'm called out. Fantastic service, fixed immediately, friendly and knowledgeable staff. Great job!

I have been here a couple times, for various issues (charging, battery, screen). In each instance, the employees knew what they were doing, fixed everything to specifications and on time, were helpful and courteous, and I walked away a happy customer. My last visit showed that my seemingly-slow charging really wasn't, and they declined to charge me for their testing. Really not sure what else to add, except try here first for your phone issues. They'll work with warranties too!

I was told my phone couldn't be fixed and to spend $1200 on a new one. Parker spent hours to be sure that didn't happen. Very appreciated all his efforts.

Brought my laptop here to have a fan replaced. When I got it back the thermals were completely shot. They claimed it was software, but this was not the case as it exhibited the same problems under both Linux and windows. 2 months and $200 later turns out the problem is they have no clue how to apply thermal paste. See attached photos that they slathered on way to much paste and applied paste to chips that should have had thermal pads. Properly reapplying paste and thermal pads dropped temperatures from 200° F under almost no load to 160° F under full load. Will not be giving them any more business.

The wrong part was ordered and I had to go back to the store the next day which would have been ok but I live in Newfane and it takes over 45 minutes to get there. They are extremely nice.

From the initial phone call through the interaction while dropping off my laptop to follow up calls from the technician, my experience was great. Staff were professional and polite. I'd recommend this place to family and friends.

Took my phone to get the front glass and black glass replaced. Replaced front glass but the trop right part of the glass was not glued down properly and the screen is popping off. Didn’t get the back glass replaced all they did was cleaned off the old glass. And my phone will randomly have green lines that take up the entire screen and you can’t use it till I reset the phone. Went there to fix my problem and left with multiple other problems.