Triple S Electronic Pro Audio Repair and Installations - Audio visual equipment repair service in Bloomfield - 299 Broad St, USA

I’d say one of the best repair shops in Tri state area when it comes to pro audio. Pretty reliable when it comes to doing the repair the right way and using genuine parts. There are closer repair shops but I take the 1.5 hour drive to go here instead because I trust triple s more.

If I could leave zero stars, I would. Terrible customer service. Terrible Client communication. They are unnecessarily condescending and their techs don't seem to be knowledgeable. I sent a controller in for a repair, to simply fix a malfunctioning pad, in Sep 23, it is now January 24 and they claim to "still be waiting on parts". I called and asked for a call back to get an estimated time on the arrival of the repair parts and received none. This place is a waste of time and you would be better off sending your equipment for repair elsewhere.

nice folks and quality work it is hard to find people who do this kind of thing and these guys are solid.

After dealing with a faulty Teenage Engineering OP-1, I had gotten a replacement under warranty, but this second one was now having keypad module issues. I shipped it to Triple S to have them repair it, since it was still under warranty. Teenage Engineering, though, had been having backorder issues for replacement parts for the OP-1, and after some months of waiting, Triple S was able to get them to replace my whole unit with a brand new one instead. As far as warranty goes, in my experience I can say that they were able to get it honored and get me a new unit; I’m not sure if I would have been able to do so on my own after my first one was already replaced. The wait was about 5 months, but I’m assuming this was mainly Teenager Engineering’s fault for their lack of replacement parts and having them wait so long for a reasonable course of action. Thank you Triple S, and a big thanks to Carl for keeping me updated on the status of this all.

Mike and the technicians were professional, competent, and timely with their estimates and repair of my Yamaha MOXF8 keyboard. And at a very fair price. My extreme satisfaction with the Triple S service was matched by my great relief that my keyboard was working again (and I lost none of my presets). Thanks Triple S!

Use their services a few times and I'm very happy with the turn around.

I recently had my amp sent out to triple S from my local music shop. I gave instructions to return the brand new power tubes which I installed before sending out to them. Not only did they not give back my tubes, they made me buy new ones as well. They also forgot to include my amp’s power cable - which I got two weeks later in a much shorter length. This is the second time I’ve been dealing with the shop and I will never send another amp out to them again. I will go out of my way to find any other amp repair service, and suggest you do the same

Falsely confirmed my 2 year insurance over the phone and Tricked me into sending my device there… After providing all documentation of my insurance they held my device hostage…………….until I paid in full claiming ignorance of an insurance confirmation….I really couldn’t be more upset with them… This review is for the lack of empathy towards me on their own mistake. Oh yeah and their little insurance scam also breached the contract of my PAID FOR AND DATED coverage policy which is now void even though it lasts 3 years through next year. They fooled me out of a $160 repair two shipping charges and collaterally lost me a $250 dollar coverage policy. One that they still say they accept. Don’t believe them.