Travelodge by Wyndham Madison Heights MI - Hotel in Madison Heights - 32700 Barrington St, USA

First, this is listed as a 'Hotel' on google, while their receptionist said they were a 'Motel'. Their front desk is designed to let you walk inside or do your check in from outside, for security reasons. That was my first 'Oh, No!' moment. I did not know the door was open and I could walk in. The receptionist waved his hand to tell me to come in and I did. After seeing the coffee machine at the front office, I took a cup of coffee. However, there was no sugar or cream. Just a hot drink that is called coffee which tastes too far from a coffee. They said they ran out of sugar. I did not bother to ask since when, as I know they were a 'Motel' ! I was lucky to find a parking spot right in front the stairs to my room. But, it could be worse, they parking lot is not designed to offer convenience for all customers. There was a large trash bag and pieces of trashes on the ground that were blocking my walk way from my car to my room partially and they were just making this place poorer and poorer. After getting into my room, I wanted to get online. However, the internet connection was terrible at the beginning. I called the front desk and the receptionist said he has nothing he can do. I said, the room was advertised with free High Speed Internet, but I cannot use internet. He just said sorry. Then he also said he can try to call the manager. Just to see if it would help, I turned my laptop off and on, and then it the connection got better. Not sure, if they did something like turning on a wireless router near to my room. There was a mini fridge and a microwave in the room, but no coffee machine. I know it costs tens of dollars to offer a coffee machine in the room, versus offering a TV, mini fridge and microwave. Terrible choice, management! There is a little desk and plain wooden chair, however they are not convenient. There was an extra table that I could not tell its purpose of being in the room. By the way, the mini fridge was making lots of noise. It took me a while until I can sleep, because of its noise. The room was looking clean, but I found a bug, and chose to ignore it to not mess up my night. I was not given any shampoo and I asked if they were not supposed to offer shampoo. The receptionist said they are selling them at the front desk! I said this is a general practice at the hotel industry, but he said, we are not a hotel. I said, what are you? He said, 'Motel' and that is why they were cheap. Oh!!! That is why they can give you 4 pieces of 'paper thin' soaps but no shampoos. Yeah, it is against the rules of running a 'Motel'. Keep your great service and expect me to come back. By the way, although the receptionist said they were cheap, they are not. I can find much better hotels for the same prices, in the $55-$70 range. I chose them for their location, but it wont happen again. I will choose to pay a few bucks extra and drive a few miles extra, and stay at a place with less issues. Also, there was no hair dryer in the room. Make sure to not come with a long hair if you are staying here. There was a large trash bag that were blocking my walk way from my car to my room partially and they were just making this place poorer and poorer. I am not coming back.

This motel is way overpriced. You can't check in until 3pm and checkout is at 11am. The grounds are littered with garbage. There are laundry carts parked near the trash cans and they are piled high with garbage, spilling over onto the ground. This is a daily thing. The rooms are decent, generally well cleaned. Beds are mostly uncomfortable and small. Toilets leak. There are a lot of people living full time in this motel. There seems to be a number of underage persons who don't attend school and spend the entire day shuffling back and forth between different rooms. It feels more like a housing project than a motel, to be quite honest. It's $75 during the week and $85 on Friday and Saturday, which is definitely too much for what little you're getting. I would recommend finding a better motel nearby. And there are several in the area.

The pictures online are not of this motel, it's trashy to say the least, rooms are dirty with tons of Nats and other bugs in the room. Definitely very overpriced for the conditions of this place. Ice machine is out of order, sketchy people walking around at 230am, beds are really hard and slides all over the floor. Also they don't honor a late check out if you're a Windham member.

I booked here recently with a few of my friends and the experience was tremendous. We got our room for a fair price and all the staff were very respectful and friendly. The staff were also very clean and took care of everything from the lobby to the room. We asked for a cleaning service and when they finished it was like we were never even there. 10/10 experience would 100% book here again

Very outstanding hotel, enjoyed it a lot, the rooms were very clean and outstanding. the staff were very nice and helped plenty, the bathrooms had plenty of good necessities since my sister did forget her shampoo they offered little bottles. will for sure come to this hotel again

I recently stayed here and had a pleasant experience. The room was clean and comfortable, providing a good night's rest. The staff was friendly and helpful, and the location was convenient for exploring the area. Overall, a solid choice for a short stay.

Great visit at this hotel. Went to visit family and it was a great option for a place to stay in. Front desk managers were nice and welcoming and even showed us to our room. Friendly staff and cleaning crew. Rooms were nice and felt spacious.

This hotel was amazing the beds were comfortable clean. The staff were very respectful and nice. The room was clean so was the bathrooms i had a really good stay would definitely recommend and will go back