Trane Residential Systems - Manufacturer in Trenton - 2231 E State St, USA

I have had Trane A/C and gas heating systems in my house and a unit in an apartment connected to the house. I am on my 2nd set of units in 32 years. The unit in the apartment is still the same unit for the last 27 years and still going strong. My wife and I have lived all of our lives here in the Deep South of Louisiana, thru some pretty rough Hurricanes and have never let me down with any repairs of more than 18 hours. I keep my units serviced every year and to keep them clean. Unchecked small issues all ways turn out to be big problems down the road. Keep your filters cleaned. Thanks Trane

Back in to a dock first then check in tell them what door you in. Simple. Docks are faced to the street. No worries not that busy street.

HORRIBLE CUSTOMER SERVICE!!! The man who picks up the phone is lazy and doesn't like to work. I called three times trying to get a fax number and he kept sending me to someone's voicemail. I call back and he said "i just transferred you". All i need is a fax number and he left me on hold for 15 minutes (I think its safe to assume this was done on purpose). I called again and he picked up then automatically transferred me without saying anything. A receptionist should have a companies fax number on hand and if you don't have it explain to the customer the reason you are transferring them. I shouldn't have to leave a message and wait God only knows how long to get a fax number. I work for a law firm and always need to call facilities to obtain fax numbers to send out request.... in 13 years I have NEVER experienced such low simple customer service.

If you’re picking up checking in the front give him your pick up number, and park on the side of the street then the guy will tell you to go and park at 11 or 12 in the back of the building

Ok..Great people here..the pay needs to be better like Amazon

Park first at the Dock and then go check-in

One of the WORSE jobs I’ve ever worked. Very unorganized and filled with unnecessary positions. They don’t care about your welfare as an employee. The COVID-19 response from this company was horrible. The day shift coil supervisor is the youngest and most inexperienced supervisor ever. The workplace is filthy. Covered in dust n dirt. They barely clean. The bathroom Janitor wipes the sinks with the same tissue he cleans the toilets and stalls with. They have 0 respect for employees. I know this because I currently work here.

6am is the best time to get here. Always 1 hour and half unloading. First get a door then go to the office and tell them which door number your truck is in. The only problem here is the doors are facing to the street. So you have to deal with the neighbors using the street when you backing up.