TownePlace Suites by Marriott Albuquerque Old Town - Hotel in Albuquerque - 2510 12th St NW, USA

Had a great stay at this hotel! Staff was friendly and the room was clean with a great layout. We were traveling with a dog so stayed in a pet room but unlike other places, we could not tell it was a pet room. Layout was perfect if traveling with a puppy / dog that barks at halfway noise as the back bedroom is far from the door. Of the 8 days driving, this was by far the best sleep of the trip. Location also great for walking around and had a very nice, large pet area.

Very impressive location, one of the things about Albuquerque is their people are very welcoming, this location has an amazing staff let’s start from housekeepers thank you for having our rooms very clean this location is pet friendly and they do an amazing job at keeping rooms very sanitary no allergies for me!, Mary serving breakfast! Her station is sanitized constantly her service very courteous, receptionists very professional and attentive Evie & Vinny ! You’re the best! .very clean rooms! . I have stay at room 218 best ! Get that room two queens and full kitchen , room 223 small entrance but you get kitchen two queens and very clean and finally room 419 you get the view and a king bed with kitchen … shower is modern stand up no bath they need to add a full shower door please!!

This place is awesome! Staff is so friendly and rooms are so clean. But what i enjoyed the most of this location is the breakfast. They have so many options. Maria always has the breakfast area so clean and organized and on top of that she lovely and caring! I will be back to this hotel every time im in NM!

We were traveling cross country. New facility. Pet friendly and has great grassy pet area in back. Easy to access and friendly staff.|We are very experienced Bonvoy members and know the different levels. The parking lot has 24 hour security although neighborhood looks fine.

Vinny and Monica were very professional and helpful in checking us into our room. We needed some additional items for our room, and they were more than accommodating. Since we have a trailer, they advised us where the best place to park was. I have never used the mobile key, and they had patience with dealing with all my questions about it

We were here for a family event. Beds were comfy, breakfast was great, gym was impressive, all the employees were incredibly nice and friendly. I almost forgot, the dogs were happy too. There is a large grass area at the back of hotel.

Just stayed here with 4 of my friends and I can confirm this hotel is amazing. The staff is so sweet and so welcoming, I felt right at home as soon as we got in. They also have a “something borrowed” policy that is SO CUTE. The kitchenet is sooooo nice. The Queen studio suite was big enough for 5 people to share, one bathroom but what can ya do lol. BOOKED THE ROOM FOR AN ABSOLUTE STEAL TOO FOR NEW YEARS!!! So incredibly worth. Felt very safe and very comfortable. Even slept like a baby! And they have free breakfast???? I’m gonna stay here every time I come to Alberquerque! Plus if you have a car, there’s so much to do in this area. 10/10 rating from us. Lots of love from AZ yall!

The only reason I gave three stars is because of Vinny. She was super sweet and attentive to our needs. Upon checking in, my son and I found a baby cockroach in the bathroom. We managed to catch and take it to the front office. As I explained to Ms. Vinny about the situation, she contacted her managers. However Julie who is supposedly another manager came out and stated “why, aren’t you carrying that around like your little pet!” I was very offend as I stated 1. It’s not my pet. 2. I brought it down to show your hotel that you all have cockroaches in your rooms and it makes me question whether or not, you have bedbugs as well. 3. I don’t appreciate your statement as it is offensive to me. You would think that they would offer a free stay and give back the points used as a courtesy. The General Manager Cyndi Wood, explain that she is only authorized at first 1,000 points and to be moved to a different room. In the end, the most she would offer is 4,000 points and a different room. If that was not satisfactory, they would refund my points and I can find another hotel. The cockroach is question, was a baby which means there is a family of cockroaches in the hotel. Good luck staying here. Make sure you look in the rooms and bathrooms for cockroaches and bedbugs.