Town & Country Inn - Motel in Rogers - 2102 S 8th St #000, USA

This hotel failed to meet even the most basic expectations. I felt compelled to share my dreadful experience to warn others about this hotel and its complete lack of basic hygiene and safety measures. First and foremost, upon entering my room, I was greeted by the poor condition it was in. No headboards, hole all the way through the wall to the other room, burn holes in the blankets, no microwave plate and no shampoo and conditioner these where all the things my husband and I thought we could live with and it being a budget pet friendly hotel/motel. It was evident that the hotel had not invested in any form of maintenance or refurbishment in quite some time. Giving the room an even closer look we found a cockroach crawling out of the PTAC unit. Seeing such a disgusting pest in a supposedly reputable hotel is both unacceptable and a clear indication of the hotel's negligence in maintaining cleanliness and pest control. To make matters worse, I discovered that the fire alarm system in the hotel was not functioning properly. This is an egregious safety issue that puts the lives of guests at risk. It is absolutely irresponsible and unacceptable for a hotel to overlook such a critical aspect of guest safety. Considering the exorbitant amount I paid for my stay, I expected a certain level of quality and service, both of which were sorely lacking. When I reported the cockroach sighting, and smoke alarm issue the receptionist merely shrugged it off, offering no refund or attempt to address the issue. We did not stay the night and came back the next day and got the second night refunded back to my card. my experience was a complete disaster. From the cockroach to the malfunctioning fire alarm system and the disinterested staff, this hotel failed to meet even the most basic expectations. Save yourself the trouble, I strongly urge potential guests to steer clear of this “establishment”.

Positive: Nothing except for the office help. I couldn¿t even park in my spot in the corner. No light switch. Electric safety concerns, no stopper for the tub, safety and privacy issues. They could see inside due to broken blinds. The area was unsafe! Negative: "" Negative: ""

If I could give a zero star. That's what it would get. In my opinion, all of the 5 star reviews appear to be lies. I have never been so afraid of catching something just walking into a place in all my life. It smells like they hide dead bodies in the walls. RUN...

Good people just a bag location but if you stay to yourself none will need with you

No, just no. Nasty nasty nasty. The rooms are filthy and bug invested. We opened the door and walked right back out. They showed us a couple of other rooms but all of them stunk to high heaven. Run down. What I want to know is how they passed inspection.

DO NOT stay here. Bug infested. Dirty. Outdated. Concrete sidewalk would be more comfortable than the beds. Exposed electrical outlets. Mold and body hairs ALL over the bathroom.

Judging by the looks, this hotel & the rooms might not be up to par but, I'm extremely impressed on the cleanliness. I haven't seen a single bug here! The rooms are very spacious. The owner & staff are very friendly and it's fairly quiet. And the best part is not having to rush in the shower because the hot water lasts for a long time.

Horrid services, has mold and holes on on one of my beds, on my other bed my grandmother is handicapped, and bathrooms are tiny, has ants and mud stains.! In her bed she got bit 16 times by bedbugs, worst employees, took 20 minutes for them to come to me an even after I said I wouldn't need it because of how long it took. Funny smell, and flat bumpy beds. Employees would not let people in to the room but make us stand in the heat while they took 2 minutes to realize we were at the window, DO NOT COME HERE!! PLEASE!