Tops’l - Villa in Miramar Beach - 515 Tops\'l Beach Blvd, USA

If I could give Best Beach Getaway a zero I would, I contacted this company because they are listed as our host on our AIRBNB booking for TOPS'L Beach Manor II- unit 605 to see what options we would have because our son has been hospitalized and to get what documentation from the hospital is needed for the CareFree insurance we were require to purchase through BEST BEACH for our booking. As soon as he hears we were trying to cancel even though our travel protection booking came with trip that we were told was require from BEST BEACH that has no additional cost as noted in the picture of the contract below. his answer to my question was your not getting your money back and he kept cutting me off and yelling at me every time I tried to say anything. At this point I try to tell him there is no reason to be rude and yell at me. He kept yelling about how I am not getting my money back. I yell over him my I please speak to someone else since you are being so rude and not allowing me to talk. He then keeps yelling and tells me I am not getting anyone else to talk to and I am not getting my money back. Again I try to point out on the document it says $0 is needed to be paid meaning it included in the price. ||BEST BEACH has horrible customer service and are SCAMERS.

Nice walk to beach on the Gulf. Many options for lunch / dinner. Staff very attentive.