Top Pot Doughnuts - Donut shop in Issaquah - 1234 NW Maple St, USA

After ordering three donuts and three drinks for my kids and I and getting an eye roll from the employee after ordering my drinks, they then told me it would take a while, because one of the employees needed to go on a break at 9 AM in the morning in the middle of a rush. I told them that we would wait, and after 15 minutes of them not starting my order and still serving people who ordered and paid after me. I got up and asked for my money back. The employees and had to call somebody and took an additional five minutes to refund my money and never once apologized. Didn’t ask if they could then start my order instead of giving a refund or anything. They clearly did not want to be there and hate their jobs. After paying $27 for three donuts and three drinks you think that they would be a little more prompt. Their customer service was horrible. One of the workers was even wearing pajamas and crocs. And continuously running their hands through their hair, and then touching the food and drinks that they were serving without washing their hands. This was hands-down the worst experience I’ve ever had a dining establishment.

More conveniently located compared to other Top Pot locations because of parking, and they seem to run out of donuts much later than other stores. Plus, everything is just delicious.

Cool spot in a retro looking building. Ample parking available. Took my son and we had a donut each and I had a drip coffee. Good quality. Prices are ok.

The best doughnuts ever! So fresh and soft with super creative flavors and styles. A must try, plus the service is amazing.

Stale apple fritter tasted gross! I went into return it or exchange it and the employees didn't know what To Do so I had to wait while they called the management. The management offered me a donut which I was told are not made on site but are brought in " fresh" every morning. I did not want another unfresh donut, who does business like this!? This place is rude & greatly lacks customer service. Go elsewhere for fresh food! So I gave them back the disgusting piece of food & did not get my money back. Thieves as well!

Stayed at the hotel next door. Decided to check out the donut place next door. Drive through was busy. We walked in and they were all wearing masks and super friendly. Gave us suggestions on their favorites and told us what the different kinds were. I had the lemon glazed old fashioned and it was the perfect amount of lemon. Not too sugary or sweet. My son loved the raspberry old fashioned. I would definitely recommend this shop.

Super slow drive through. Most popular assortment was over 90% cake doughnuts and the other items ordered where forgotten as well as the warmed items or items that should have been served warm like a burrito were offered for purchase to take home and heat up in microwave for 5 minutes. Go to Legendary or QFC. Not worth the price.

I stay at the Marriott Springhill suites across the street from Top Pot. I had eaten there today. Their coffee is great. But their donuts are a whole new level. I had 2 donuts. A chocolate bar which was huge. And a double devils food chocolate. Both were outstanding. The staff was super friendly. They are a bit more expensive than a normal national brand shop, but who cares? Of you don't eat donuts everyday you should splurge for the very best. This will be my new morning stop for the future.