Timsan's Japanese Steakhouse - Japanese restaurant in Green Bay - 1654 E Mason St, USA

We had a terrible experience tonight. Our chef was great. Told wonderful stories and was very pleasant. Our server, Heather, however was simply awful. Anytime we asked for something it was such an inconvenience to her. Rushed us on ordering our meals, wouldn't even let us finish speaking when ordering what sushi we wanted. Rolling her eyes when we asked for refills on soda. Since we were such an inconvenience to your staff we will never be back. We would have enjoyed ourselves more at a common chain restaurant.

Wide variety of sushi rolls and hibachi available for dine in or carry-out.

We arrived at 9pm on a Saturday and they were very kind to accommodate us since they were about to close. We ordered the hibachi for 2 and we were not disappointed! Our chef was an awesome showman! He explained each course as he cooked, and even tossed a few shrimp in the air for us to catch in our mouths! Great atmosphere and entertaining chef! Food was amazing and plentiful! Our order came with about 6 courses, including soup, salad, the 3main courses of steak, chicken and shrimp, as well as ice cream/sherbet to finish it off! Definitely will be back...earlier in the evening though!

Chef was extremely inappropriate talking about herpes to 12 year old sister. Also talked about his experience using illegal drugs and going to jail. He also made negative comments about women. Gave way to much personal information and was very unprofessional. Bragged about how good he was at his job which was just plain annoying. Waitress made a comment implying we should tip more since they have to split the tip. Very uncomfortable experience. Food was okay just a trashy place.

I've never had hibachi, so I didn't know that even with a reservation you get put in a table with other people. There are about 5 hibachi grill tables total in the facility, so they could hire more cooks to provide social distancing. At the time we went in, there were only 2 cooks and both tables were packed. No one was wearing masks, not even the staff. Bf and I kept our masks on until they started serving the food anyway. We don't eat sea food so we asked if we could substitute for a meat in our meal. We were told yes, but not that there was a $4 charge. It would have been nice to know. Only gave 2 stars because the cook did a great job. For the price (and save some money), I'd rather go to sushi lovers and for the experience I'd rather go to Hu Hot.

Wasabi Bloody Mary was water down tomato sauce with olive and jar mushroom $10 🤦‍♀️ sauces were bland, the soup was just high sodium beef broth, vegetables were not cooked enough but lots of seasoned butter to fix the flavor. Chef lost control of his utensils causing sauce to get on me and my white furry coat my new jean jumper without any discount or offer a free dessert for the mess I have to get out of my coat , just basic and over priced for bland. Sadly I chose this place for our 36 year anniversary celebration and it was not worth what we paid.

We went early and we're the only ones there. They had the Packer game on and turned the sound up at our request. The food was delicious.

Bartender..or should I say "Jackie of all trades," was great! We were there at 4 pm. There was a party of 3 coming in for 5 pm and we were a party of 3, so we sat with them. The bartender did everything but cook our meal. Don't think she gets paid enough for all she does. The 2 young males that prepared or meal were SUPER. Very personable and professional. We will be back soon!