Tim Hortons - Coffee shop in Belleville - 2141 Rawsonville Rd, USA

There always open working hard...Exceptional Tim Hortons Experience ! Rating: ⭐⭐⭐⭐⭐ (5/5) Review: I recently visited Tim Hortons and was absolutely blown away by the exceptional service and the warm and friendly staff. It was an experience that left me feeling satisfied and eager to return. From the moment I walked in, I was greeted with a genuine smile and a warm welcome. The staff at Tim Hortons truly went above and beyond to ensure that my visit was enjoyable. They were attentive, knowledgeable, and ready to assist with any questions I had. Whether it was helping me choose the perfect coffee blend or suggesting a delectable pastry to accompany my order, their enthusiasm and expertise shone through. What impressed me the most was the efficient and fast service. Despite the high number of customers, the staff worked diligently to ensure everyone was served promptly. It was evident that they had a well-organized system in place, which allowed them to maintain a steady flow while still providing individual attention to each customer. Not only did the staff excel in their service, but their friendly demeanor created a welcoming atmosphere. The positive energy in the air was infectious, and it made my visit all the more enjoyable. It was refreshing to see employees who genuinely seemed happy to be there and eager to make their customers' day better. Moreover, the cleanliness of the establishment was impeccable. The dining area was tidy and well-maintained, and the tables were promptly cleared after each use. It's always a pleasure to enjoy your food in a clean and comfortable environment, and Tim Hortons certainly delivered on that front. In terms of the food and beverages, Tim Hortons' offerings were as delicious as ever. The coffee was rich and flavorful, and the pastries were freshly baked and delectable. The menu had a wide variety of options to suit different tastes and dietary preferences, ensuring there was something for everyone. Overall, I cannot praise Tim Hortons enough for their great service and friendly staff. They truly went above and beyond to create a memorable experience for their customers. From the moment I entered until the moment I left, I felt like a valued guest. I highly recommend visiting Tim Hortons if you're looking for a place with exceptional service, mouthwatering treats, and a warm and inviting atmosphere.

I order directly from the Tim Hortons app. My daily order is large iced latte with extra caramel and an extra shot. Until they stopped putting the extra shot I paid for and ONLY started putting the single EXTRA shot I paid for. I'm nearly paying 7 dollars for a drink with extra add on and not receive them. Since it is a delivery there is zero way to fix so I complain. This was months ago and it still kept happening so I switched to ordering it normal and my extra shots on the side so I could ensure they would make them them I would receive them. At first I always received the double shot in a little cup. Then slowly but surely I stopped receiving it at all. I began by reporting in the app and would receive points that we're not even enough to re buy what I had not received and there is zero option for what i am missing to be delivered to me. In fact there is no longer a way to even contact the driver. Now we are to a point where I might receive the double shot once a week. I'm tired of paying for something I know I will not receive. I leave notes in app stating not to forget my order. Sometimes there is an option to contact the driver and those are the ONLY times I get what I paid for. Sometimes a worker will place my entire order in a large taped up bag and I do receive my full order then. I also at least once a week receive the complete WRONG thing. Usually is some weird blended thing. Not even coffee at all. I have resorted to calling customer service when this happens bc the app only sometimes is helpful. I talked to someone about a week ago about having somone call me about this service i have been receiving and never got a call. I absolutely love this location ONLY IF you go in. Take out? Expect to not receive what you order and substitutions as they see fit. Don't even bother trying to get a resolution because you'll just get the run around instead. I can only imagine how many people theybare swindling in this way. It's has been MONTHS of me dealing with this on a nearly daily basis. If this is how you treat loyal daily customers then you need your priorities rearranged.

The things I need the most every morning is consistency and my coffee and donuts. For the past month they are successful 7 out of 10 times. Sometimes the coffee is “off” flavor (still drinkable, but not stellar), usually it is the service delays. Surprise we have a 12 min wait to order at the drive through, or your mobile order that was supposed to be ready 8 minutes ago is still not started. They do seem to be back to proper staffing, hoping that once everyone is trained up I can bump the review back to 5-stars. Previous 2 stars (Fall 2023): What happened! Currently the food is still outstanding, however service in the morning is abysmal. It is common to have 10+ minute waits. Even my coffee order is no longer consistent. Only stopping here every once and a while now in hopes it has changed back. Old 5 star review. I stop here more mornings than I probably should. The staff is normally very good at keeping even a long line moving through the drive through. It is also one of the only locations in the area that still offers the sour cream glaze donuts and Timbits. I have not found a better quality in any of the menu items outside of Canada. If you have ever eaten at a Canadian Timmy’s you know what I mean.

Got a medium coffee mocha with whipped cream and a medium hot chocolate and it was the worst I have ever had. It basically was brown water. No taste. Called the store and was told if I drive back they would remake them. Was already down the road a ways so wasn't turning back. Told them they need to check the machines and was told yup and they hung up. Will never ever go there again.

Hash browns should not be soggy and wet to the touch. Sandwiches and coffee were fine though.

In my visit here I found a fly in my sandwich, seen children well under the age to work walking around the food preparation area and getting into it WITHOUT GLOVES ON!! and nobody seemed to care about it! workers were not wearing hairnets and obviously messed around. an employee told me he was thinking of quitting and told me that this goes on every day! flies were all over the store and in the donut display case!

Went here for a quick sandwich after work and there was hair on my food. I asked the workers if they didn’t have nets to put over their hair and they replied the manager does not make them wear it. This is so unacceptable and unsanitary. With covid, the flu and diseases going around I’ll never visit this place again. The string of black hair is on the top of my meat as you can see!

I am so sick and tired of going to this location and they are never open on time in the mornings. EDIT YOUR HOURS on Google if your not going to open on time. Yet again speedway got my business, along with the 3 other cars that noticed you weren't open according to your hours. Do better Tim Hortons.