Tim Hortons - Coffee shop in Lincoln Park - 1360 Southfield Rd, USA

This typical location wouldn’t be as bad if they would hire people to do their job correctly. I went to get coffee this morning and their no type of sugar and cream that I asked for because they are rushing to close! It should be like that all. I work for one my self and weather I’m closing soon or not, I make sure my customers gets what they want. Something need to be done

My order is always wrong and when I politely ask for the right thing, the drive thru cashier usually gets an attitude or tries to get me to accept what I didn't pay for. Recently, it's the Brown Butter Caramel Latte. It's supposed to come with a cool whipp substance on top and caramel drizzle. I always order extra caramel. Every time, without fail, they serve it to me with no cream or caramel on top. When I ask for it to be corrected they say it doesn't come with it, then they find someone, a manager maybe? The maybe manager begrudgingly puts a tablespoon of whip and a sloppy squirt of caramel on top and says something nasty before handing the drink back to the cashier. Before this drink it was the refreshers. They wouldn't put the syrup in. Or they would give me a small with enough syrup for lathe because I paid for a large. My sandwich is always cold. Sadly, I can copy and paste this review for the location in Wyandotte, on Biddle. A few months ago I had family visit from down south and I bragged about Tin Hortons. They had a terrible experience and I was embarrassed. To summarize, my order is always wrong, the wrong temp, the service is terrible and I never feel good leaving here.

I ordered at the drive through, ordered chili and it usually comes with a ciabatta bun. I was told they did not have any, so I asked for other breads and the girl told me they had biscuits so I said that was fine and she took my bag to put one in, when I arrived to my office I opened the bag and was shocked, they had half of biscuits in the bag, just thrown in it next to the glass of chili because they did not have bowls, well I’m curious to know if they picked it up from a former customer that only ate half of it!! I do not feel comfortable eating that. And if they cut it at the counter are they going to serve the other half to another customer. Well me and my employees will never go there again!!! Rather drive further and hoping that other Tim Horton restaurants will use better hygiene practices and not treat you like they would a dog…..

It was the first time using the Tim Hortons app. My cashier was very patient and understanding and helped me quite a bit. Have it not been for her I'd probably still be standing in line trying to figure it out LOL

Went through the drive thru and the service was great! It was around noon but coffee was hot and not water downed or old. I can see why this location has customers waiting out on to Southfield! Definitely great service and crew

My go to place for my coffee great people very friendly wish I could give them more the five stars definitely love their service

The coffee was delish. Your drive-thru server was SUPER friendly, kind and just a happy dude. It was a very nice experience, especially since we were working and knew we might have a rough few more hours ahead of us. He explained clearly, what items were available (bakery, late at night) and was overall an A+ employee. I don't often frequent TH, but I will more now, due to this experience. Keep it up!!

Got two great tasting Boston cream donuts, And a sausage egg biscuit. For breakfast beat breakfast I have had in a long time. Really great value really good taste. And it's all made in front of you all natural ingredients great for families going places, Really good drive through really fast and incrediblely nice employees