The Windsor Court - Hotel in New Orleans - 300 Gravier St, USA

This is the third time we have stayed at this hotel within 5 months. We won't stay anywhere else because of the extraordinary customer service. Our room was impeccably clean and fresh. We had access to the Club level and the food is plentiful and delicious. Many thanks to Darlene and Allison for making us feel at home and for their kindness and excellent service. The proximity of this hotel to the French Quarter makes even better. We feel very safe at this hotel. If you have the opportunity to stay at this hotel take advantage of it. We will be back in December.

We were supposed to leave NOLA after a week-long work conference but were stranded when our flights were suddenly canceled. We wanted somewhere exceptional to spend a much needed restful night, and were able to last minute reserve a deluxe suite at the Windsor Court. ||Let me be clear: I’ve traveled all over the country staying at some of the finest hotels in the greatest American cities, but The Windsor Court is miles and miles above everywhere I have stayed before. Nestled in an ivy-adorned courtyard, the hotel boasts staff who are quick, attentive, genuinely warm, and practiced in the delicate art of hospitality. Checking in felt like returning home, not stumbling into a stuffy, better-than-you, probably-overpriced establishment. The decor is classy, tasteful, and curated with one foot in “museum” and the other in “your favorite neighbor’s living room”. We looked it up - the hotel is home to $10M+ worth of European art and antiques! It’s a dream for people who love art, history, and immersion in classical and romantic interior design.||Ramon at the front desk greeted us (at our embarrassingly late arrival) with assurance that the kitchen was still open if we were hungry and that they were happy we chose them for the evening. We were happy we chose you too, Ramon! ||Eric brought our things up to our room - which was better, cleaner, and more fairly priced than our literal wedding suite in Washington, DC - set up our suitcases on racks, and left us to decompress. We headed to the Grill Room for dinner and marveled at the Smithsonian-quality antique paintings while enjoying an excellent meal courtesy of the evening staff and David, our waiter. We were hardly dressed for fine dining after our frustrating battles at the airport, but everyone treated us like royalty anyway. This meal was on par with some of the famed establishments we enjoyed in Singapore earlier this year. My husband had a cocktail - it was generous and well-balanced. We were beside ourselves with gratitude and left happy and full. ||The next morning, Jodie brought us our in-room breakfast. We had a platter with a variety of breakfast staples (all absolutely excellent) plus a latte and cappuccino. He even brought a flower in a vase for our table! ||We are sorry to say we cannot remember the name of the gentleman who brought our things to lobby when we left, but when I asked if he’d worked at Windsor Court for long, he said “not too long - just 30 years” which I thought was funny and cheeky. Seemed like most employees we met had enjoyed a long career with the hotel - always a positive and refreshing thing to see. ||We were so sorry to leave. We would choose Windsor Court again and again and again whenever we next visit the Crescent City. It was worth every penny and then some. Thank you to everyone! We hope to see you again soon.

From the moment we stepped out of the car …valet to doorman to check in to room everyone so gracious and courteous. Thank you Vince and Ryan and rest of staff, Maci and Jennifer. The ambiance of the salon and the grill room was wonderful. I love this place that I call a Palace, it’s as though you are in another space and time. Thank you Helen, Gaye, Justa, Kenneth, Kimble and Nyesha. Such elegance is displayed and such diverse staff from different countries. This is my Gem of New Orleans, a hidden Palace and Courtyard in the heart of New Orleans. I did not want to leave …the service, the food, the staff, and the best bedding and decor ever ! For New Orleanians this is a real staycation. It’s worth it. So clean and well manicured…housekeeping gets 5 stars…everybody. Also the lounge on 22nd floor so welcoming ….thank you Allison and Christopher!|My new husband and I chose Windsor Court and it was Perfect. I must show the photos of our honeymoon suit !

We had an amazing experience at this hotel! Everyone was kind, helpful, and professional. First, we met Ramon who helped us check into our room. He provided us with an upgrade and gave us all the important details about the hotel. Terrance who works in concierge went above and beyond to make our visit special. He booked restaurants, gave us maps, and helped our visit in New Orleans be very memorable. Overall, I will be recommending this hotel to my friends and family! Outstanding customer service.

Over decades of visits to New Orleans, the Windsor Court has become our favorite, must stay at accommodation. Every member of the wonderful, considerate staff of many long-time employees, ensure the most luxurious treatment from the moment you book your reservations until the moment you sadly depart. All are wonderful; but, notably Housekeeping (Brittany?), Room Service, Rosslyn, Blake, and Maci made our Birthday Celebration extra special and worry free! The spacious, traditionally decorated suites and amenities are well maintained. Recharge and restfully savor luscious bedding insulated from the vibrant city below! Lastly, we love the offerings at the Polo Lounge, and Sunday Jazz Brunch at the Grill is now our family tradition!

First this is the BEST hotel in NOLA. Why because it’s really the entire staff that makes this a wonderful stay from the front desk/concierge to the engineers it’s all about service. Food is amazing and the best chicken tenders at pool bar EVER. Stay here you will not regret it at all. Fri-Sun is high tea with various themes. Wish we could have experienced it. We held our conference here and a coworker & I stayed a few extra days incl an unexpected day due to worldwide IT outage. They were gracious in accommodating us. Simone & Woody the bartenders in the Polo Lounge were fantastic. Beds are so comfortable and the place was spotless and roomy. I would never stay anywhere else but Windsor. Just a slice of heaven away from home.

Unbelievable experience, first time in America. Some thing we take for granted in India and never provided in America- service, available at each stage of our stay. From doorman to front office staff to Housekeeping and even Room Service experience was top notch. Rooms are well appointed with high quality amenities reminds me of very good London Hotels. Very efficient Room Service with equally delicious food.

Where to even begin? The service was impeccable at every turn. The staff never missed a beat (or a door) and did it with ease and a smile. The rooms were spacious, clean and very well appointed. The social spaces are stunning - from art to furniture to live music. Pool is saltwater & fantastic. Gym equipment is great! My new home away from home when I’m in New Orleans!