The UPS Store - Shipping and mailing service in Kenosha - 4623 75th St, USA

Ups personall are ,very helpful with me and patient with me too! Because I don’t understand technology that well ,but they do ,and every Time I come in with a package to send back they were kind enough to show me what to do or tell me how to do it! They deserve a free pizza at least once a week and it would be a good idea to find a tip jar to put on the counter to help them get one for their lunches. The whole group is awesome. Thank you UPS you got a good group there. Sincerely, Willa

Amazing experience every time. Admittedly, I’ve always mange to package everything incorrectly. Other postal stores don’t help at all, not even permitting customers to use their tape. Totally story different here. The employees always make it work for me. Every time. If you have the option to choose where you’re shipping, come here.

This place is a joke . Dropped two packages off both with tables. They shipped one and list the other one before ups came to pick up . The store staff are so dumb they can't even figure out what they did . Don't was your time with this place . Can't file a claim with ups because uos never received the item . Now iam out 1000.00 and have to have my attorney sue the scum bag owner.

Service speed here is mediocre at best. Every time I've been here, the staff has had an attitude for no particular reason at all. One visit, I had the lady behind the counter roll her eyes at me because I said "Hello" before stating what I needed help with in a calm manner. Going here feels about as cumbersome as the DMV.

I am SO upset about a pkg I sent on June 24, 2024. I've been trying to track? It says it's the WRONG TRACKING # keeps telling me to RE-SAY it one number at a time...I DO and it STILL TELLS ME TO repeat #. Tells me CAN'T give me a representative, UNTIL I give them a CORRECT tracking number!!! THEN hang-up AFTER TELLING ME to get a CORRECT tracking number!!! Had to LEAVE a message on waiting for a rep., to call back..SO FAR??? CRICKETS!!!!

Very poor customer service. Was to receive a refund for a canceled shipment. Each time I contact them they agree to the refund but never issue it. Always the excuse the owner will call me back. Never does and no reason given. Now have a dispute pending thru discover card as it's been almost 60 days. This is a private owned business.

Last day that I'm able to return my Amazon package if you guys can't do what you're supposed to do don't have a deal with Amazon because this is ridiculous you guys put a sign on your door you're opening later sorry for the inconvenience well why don't you put a time that you're opening instead of having us call and constantly call and call and call and you guys don't even answer your phone and today is like the last day that I'm able to return if my package thank you very much

They're awesome all the time They always help me with my shipping and packing projects I have going on for my small business!!!