Pros: nice, comfortable room. Even on the first floor, at the front of the hotel, it was quiet at night. Beautiful garden and convenient downtown location. ||Cons: I’m not sure if this establishment wants to be a bar or a hotel. No hotel reception so very hard to get any kind of help or info during stay. In-room information is inaccurate: breakfast is not served 7:00-9:30 (rather coffee is available at 7:00 but fruit and mini baked goods do not come out until much later), there is no free drink from the bar as advertised. We were there on a weekend so didn’t have a problem with parking, but with only 8 spots for 15 rooms, it could be an issue. ||All in all, our stay was fine. Communication with guests needs to be improved, but the room was comfortable and we got a restful sleep.
Headed to Durango to visit my son and originally had a resy at the Strater. Moved the trip up three days and Strater could no longer take me so scrambled for something else in town and searched on best hotels and came up with this little gem. ||There is a lot about this place to love. GREAT location. Walkable to town but off the Main Street by a block so on the quieter side. They were very accommodating on reservations including staying one night in one room - the next two in another because of the last minute resy. This is a 15 room inn, relatively new (opened in 2022) and has all the basics you will want. ||Rooms are fresh, clean, modern, and have all the things you'd want - great Aesop toiletries, great sheets, comfortable beds, the right number and type of towels etc. While they are a tad spartan they get the job done and there's no quibble on my part except the pillows are alittle firm/rubbery for my taste. I think they are faux down. Would have liked a down option but recognize that's not for everyone. I would have liked two types of pillows of the four - a firmer/softer on each side instead of four 'tough' ones. But the sleep quality was great. Rooms were air conditioned and fan temperature easy to manage especially in warmer weather. ||The hotel has a lovely seating area downstairs with a newly placed full bar. Lovely if you want a cocktail and very inviting. NO restaurant on premise but continental breakfast lovely in the morning and with the location downtown plenty of eating options around the corner with Lola's across the street a real gem. ||They have a lovely spread of coffee, scones, muffins, and fruit to die for - really fresh and tasty. Coffee is delicious and tea another option. Would have liked to see some hardboiled eggs added to the spread but understand what their offering is intended to do and not do. When I first checked in I was alittle bummed there were no coffee makers in the room (Keurig,nespresso) kind of de rigger these days but the inn is so small it's easy to go downstairs and grab coffee first thing. So it turned out not to be an issue.||If I were staying here with my hubby I'd def get the king room as they are a bit bigger. I had a great room for one but it would have been too small with two of us especially given no proper closet and the place to hang clothes a very small space by the bathroom counter. ||The place is also all 'automatic' check in - keyless entry to the hotel after hours and to the room. I was at first put off a bit but actually was OK with the experience. One of the two innkeepers are there from first thing in the morning till 7 at night and maybe later given the bar there now. If you come in after hours it is what it is.||Only thing I'd do is opt for an upstairs room. Not loving the idea of having my room off the courtyard or facing the street with the whole thing at street level. Maybe it's a safety thing but leaves me uneasy. I'd definitely come back and my preference would be upstairs room for sure. I don't think I would stay here if I couldn't stay upstairs even if traveling with a friend or husband. Just dont' like the idea of rolling up the blinds and wondering who is going to be right out side! ||Great find. Service great. Hotel rooms comfortable. A winner for sure!
This hotel is absolutely adorable! It is decorated so well, the beds were very cozy, and the staff were super helpful. The garden out back was perfect to chat with friends after a long day and every morning there were muffins and fruit. And it’s close to everything, great location. This is one of the best hotel experiences I’ve ever had!
Wonderful boutique hotel a few blocks from Main Street in heart of Durango, minutes from train and everything. We were in room 201 which was very spacious, clean, modern. Parking in back. We got complimentary glass of wine when we arrived and they have nice complimentary continental breakfast. Cute garden patio for eating, drinking and relaxing. Highly recommend!!!
Kudos especially to your stylish brunette mixologist/bartender with the cool black glasses who served me at The Peeples Bar during my stay. I didn’t catch her name but her customer service skills were best in class. Everything was lovely. Thank you so much for a wonderful stay.
Loved our stay! The room was spacious, comfortable, and clean. The bar and garden were both so nice to hang out in and had delicious drinks! Pastries and coffee in the morning were also top notch! Would not hesitate to stay again.
We loved staying at this hotel! The rooms are spacious and modern. The service, specifically Jake at the bar (or he may do everything there!), was very accommodating and made us feel very welcome and taken care of. Thank you for the delicious craft cocktails in the evenings, hot fresh coffee and warm muffins in the morning. We would visit Durango again just to stay at the Rochester.
We’ve stayed here several times before and loved it. Ownership changed hands in 2021 and we’re so disappointed. It’s very impersonal now. There’s no welcome info in the room. You don’t check in. There’s ONE employee on premises only, the “bar manager” to talk to. Everything’s done via text…checking in info, any Qs or issues you have. ||If you want to watch ANY TV, forget it, don’t stay here. We like to watch a local channel for local news and weather. Forget it, they don’t offer any local cable stations (as improperly advertised on their site) unless you want to watch CBS’s Detroit feed, or CBS’s New York feed, or Phila’s, or LA’s on the Pluto TV app as we were told when we asked! We’ve travelled all over the world, in all levels of hotels, and never have not had access to local channels on the TV.||They say you can stream on their Smart TVs. You CANNOT as they don’t have enough bandwidth/internet capacity for their 15 guest rooms to stream. We’re staying here 5 nights, during the Olympics! We wanted to come home after dinner and COULD NOT get any NBC or Peacock, Netflix, or Amazon even - with our own subscriptions. If we were lucky to connect, we’d get 60 seconds of broadcast, and then it would be buffering and never come back on. So frustrating!!! And we are told that Mgmt is fully aware of this issue, and HAS BEEN FOR A YEAR!||The first 2 nites we struggled with the only one remote we had, an Apple Remote, on which we couldn’t even adjust the volume, or try to stream Peacock to see the Olympics. There’s no printed information on how to use the tv. We asked to have someone check our tv, they reset it and then left a second remote (Samsung tv)… but still the same (lack of) connectivity problem. Need more internet capacity for a hotel this size!||The rooms are stark. The 4 window shutters don’t stay open, it’s a constant fight w them to try to let just a little light in. The area to hang your clothes is not a closet, it’s a random space where they hung a rack. The window A/C was loud, all the time. The bathroom ceiling fan was dirty around all 4 sides, like it hasn’t been dusted/cleaned ever. They leave you a “Yogasleep” sound machine in lieu of a clock, by the bed, no instructions. No welcome letter. The lovely outdoor area isn’t kept up like it used to be. ||The one very nice thing: the Aesop bathroom products. And the updated bathroom. But that’s not enuf to offset the bad.||At $375/nite (x5, that’s a lot of $$!) it’s def not worth it. We’ll never stay here again, we CANNOT recommend. Sad too that the fabulous neon Rochester Hotel sign wasn’t lit up at any time in our 5 days/nites here! Such an overall disappointing stay here.
This location was perfect, clean and well stocked. The staff were welcoming, helpful and friendly. Breakfast was delicious thank you Brenda, We loved all the breakfast options. I must say we travel a lot and this is the first time I slept in any hote
Very clean hotel that does accept animals. I have stayed hear 2 times and each time was satisfying. A bit better on the pocket book considering the neighboring hotels. Acces to a river walk too. Your only 5 minutes from downtown!