The Lodge at Mountain Village - ASRL - Hotel in Park City - 1415 Lowell Ave, USA

The room was not ready for occupation or rental when I arrived. There was poop human feces smeared on the outside of the door not a great start then the TV did not work. I had to call several times to get somebody to come and get it working. The hide a bed was broken and unusable and unsafe! The windows to the unit were not on track and left open and unlocked. I felt very unsafe leaving my property and my family alone in the room to sleep or to do anything else knowing that nothing was secured. I would not recommend anybody stay at this property until management takes better care of the rooms and of their guests making sure that they feel safe and secure when they pay over $400 for two days to stay in a room. I want my money back! I’M NOT GIVING YOU A 5 star RATING!!! You don’t deserve it!

When we got there the instructions were a little confusing. We were insure how to "Check in" had to call and get an email how to go straight to the room. The rooms are a little bit older and need some updating. the location was fine. it would be nice to have someone on the property to talk to or answer questions to instead of a number to call. Pillows are terrible, bring your own.

Great place for a family. There was enough space for everyone and a fully stocked kitchen was so wonderful. We were able to have quiet meals in our room, instead of fighting all the crowds. It was so nice to be able to walk right out to numerous activities that the whole family enjoyed. Would definitely recommend!

I'll go through the good first, and then the bad. The good: In terms of size, the rooms are fantastic. Spacious. The staff also fulfilled our request for a room with a bath (when booking) which itself was very relaxing.

Very good location. Good, but very dated, amenities. Service was OK... we had a few issues with check-in, but they got resolved in a timely fashion. We also had a few issues with the room (TV & HVAC). Overall, this was a very good value.

We had a fantastic stay for our family vacation! The front desk staff was kind enough to upgrade our reservation to a superior room, and to our great surprise we found a room full of attentions that made the stay special: a little tent for the kids, a giant giraffe plush, free candy and snacks, toys in the bathroom, etc.

The Lodge was great! Room w/ loft was fantastic. Check In and parking were a bit confusing as it was different from the video in the pre-check in email. But once figured out, our stay was great.

Room was directly above city bus stop, all night long we had the pleasure of smelling bus exhaust, The bed was very uncomfortable so much so that we did not complete our stay and moved to another Hotel in Park City. I would not recommend that anybody stay at this property.