The Hotel Glenwood Springs - Hotel in Glenwood Springs - 52000 Two Rivers Plaza Road, USA

The exterior of the building makes it seem like a high end facility, but the actual halls and rooms are so old. Old carpet, old doors, old tile. The pillows are basically sacks of cotton balls and some of the towels were literally tattered. It seemed clean and safe but it is not somewhere I would stay again if there are other affordable options. Also not somewhere to stay if you like hanging out in the rooms during the day—just a sleep and go vibe. It’s next to the gondola if people are into that.

This is a bad hotel. It is worn, in bad need of a total renovation. In our room, the fridge was extremely loud, and so was the heater. The temperature reading on the heater unit was about 10 degrees off. The bedding is straight out of the 80s with a thin blanket and even thinner spread. The breakfast is sparse. Bread, only bagels, only cream cheese no jelly or spread. Vending machine on the floor was out of order. There used to be a cafeteria in the lobby area but it is permanently closed which does nothing to improve the look of the hotel. The staff is clueless and not up to the task. Stay someplace else.

Do not waste your money! This is usually my go to and I will bot stay here again. Mommy daughter weekend and it was horrible. The staff is all young and spend the entire shift on their cell phones. The cleaning crew didn't sweep or mop out for for any of the 4 days we were there and It was dirty. I swept on myself on day 3. They didn't change our sheets at all and the ones we did have made my daughter and I both itchy. They didn't clean the tub before we got there because there was bathtub scum from the previous guest. Their is not a single professional person in this place and it's very sad I won't be able to come back. So disappointing after so many previous good experiences!

The WORST hotel experience our family has ever had. I hope this review saves somebody the expense of staying at this disgusting establishment. For over $300 a night, customers need to demand a higher level of customer service, cleanliness, and hospitality. We chose this hotel because of how well the website advertised the water park. We have two young boys (8 months and 3 years). Our oldest was so excited to go swimming. The swimming pool is an absolute disgrace, and honestly a public health nightmare. It appears that it hasn’t been properly cleaned in decades. The pool tiles were so filthy that people have etched their names in the grime. Even obscene messages including “I want pus*y” can be found around the pool (zoom in on attached photos for better detail). Hair, bugs, mucus, and who knows what else is floating around in the water. The rooms are incredibly subpar, and the breakfast is laughable. Management makes themselves conveniently unavailable to address patrons concerns. How this hotel has earned over 4 stars is inconceivable. Save your health and pocketbook and stay anywhere else.

Positive: The employees who worked here were very nice and helpful. The location was fantastic. Walking distance to the gondola to take you to the adventure park. The pool and hot tub were nice. Negative: This hotel was like staying at grandma's house. The furniture in the rooms were old. The room was small. The room had stained carpet and a saggy mattress. This hotel needs some love inside the rooms.

This is a lovely, historic hotel in a good location, well decorated for the holidays. We were in a suite room with nice views. It was a last-minute reservation and we couldn't have been more pleased. We've recommended it to family and friends.

This hotel was very nice. The breakfast was a little sad. It did not include any hot foods. The rooms were nice, though. We did not use the pool, but it looked very nice as well. Parking was easy, and we saw bighorn sheep the morning we left right outside the hotel. The location was great. We went to the Iron Mountain Hot Springs while we were there and Tequila's restaurant.

This place is grate. We where able to take our dog and it worked out well. The room was nice but lacked a table so we would go to the dinning area to eat takeout and play cards which was really nice. We where also able to make tea and hot coco after hours. They where so welcoming. There was an area to take the dog outside to relive itself. Breakfast was nice with lots of options. The room was roomy. We did have a problem with someone else’s dog barking but we reported it and they took care of it right away. It was a lovely place to stay.