The Home Depot - Home improvement store in Mundelein - 3200 W Illinois-60, USA

Truck rental service person was extremely helpful. I do not remember his name but we were there 12/16/23 around 11:15am and I observed how professional and helpful the service guy was. Thank you for great service.

Sheila and Jim were amazing. Bob was also informative on my first visit. I have been investigating and researching refrigerators and washers and dryers. I asked many questions, and both Sheila and Jim were up to the task. Friendly and quick. They gave me the best deal available and went out of their way to recommend the most popular and reliable brands. Experience always shows. Thanks guys!

Great location. Clean, organized, and helpful employees. I had an issue with an order, Bianca, Adrian, and another associate who's name I can't recall (starts with a Z) did a great job working with me on it. Nick (the associate manager I think is his title) was the one who finalized the solution to the issue which he did a fantastic job of. Really made the problem a lot easier to handle than if I had to deal with it myself or didn't get such great service. I'm really glad this store is right down the road from me!

Very clean, well organized and well stocked Home Depot. A very kind gentleman directed me to what I needed. John, my cashier was more than helpful. He deserves a great big thank you.

I recently had a terrible customer service experience at Home Depot. Their Pro customer service was absolutely horrible. The staff had a bad attitude, some were on the phone ignoring customers, and they were more focused on chatting with each other instead of assisting potential contractors. Additionally, every time someone approached, they constantly pushed them to go to the register instead of addressing their needs and determining if they were a contractor doing a phone sale or using the card on file. Unfortunately, it's not the first time. This experience has caused me to lower my rating from 4 stars to 1.

We had such a easy going time with Steve in the rental department he really helped us with getting air into our snowblower tire, best experiance we've had in a Home Depot

Apparently ALL summer furniture gone after July 4..…one set left...sign read half off ...but not so. Price was same before supposed half off sale....lighting dept awful...tiny selection...employees never know anything so why do I ask? Herbs, Annuals, etc terribly overpriced....used to be better

Just had absolutely worst experience purchasing carpet from them. Do yourself a favor and stay away. Not only did we end up with a carpet that we did not want, we had to go through a nightmare of them cancelling on us a day prior to installation, then them ordering completely different carpet (unbeknown to us) , then cancelling that order and again scrambling to get something in the house asap. At the end, we still ended up paying a full price for a carpet that we don’t like, low quality and smelling like chemicals.