The Home Depot - Home improvement store in Folsom - 2675 E Bidwell St, USA

Usually a good place to shop & we typically spend at least a couple hundred a month at Homedepot. I cannot understand why you need to have blaring creepy monster blow ups talking/making noise the whole time nonstop. All the Halloween blow up monsters creep myself and my kids out. Avoid during September & October especially if you have kids that are sensitive to this. This is a home improvement store not Spirit Halloween

I had a fantastic experience at Home Depot purchasing a washing machine working with Tina M. She made printouts of what I needed, made some notes for me and gave me advice on questions to ask the installation guys to make sure every thing was in working order before they left. She then walked me to the cashier Karen, stood there until my purchase was complete and done correctly. I walked away very very satisfied!!! This was different than the night before at HD when no one was around to help .. more people are needed like Tina M and Karen!!!! Way to go!!!

Always impressed with massive inventory and fair prices. Employees are extremely helpful. I have never had a bad experience and go there often.

I've had around 30 Christmas trees I know how to add water and keep them fresh.I have never had a tree die in 2 weeks half the needles fell off the tree in 2 weeks .I saw when I went to pick up the tree that most of them were just tossed on the floor with no water. But I figured they might have juuust got them so wasn't too worried.

6:10 AM really is the best time to go to Home Depot. Seems like there’s an associate in almost every aisle. I wonder where they all go in the afternoon? I did have a couple of specific items I was on the hunt for and received about the same experience is when people are queued up From the associates.

I usually love coming to this department store, but today, one lady and one lady in particular changed my whole perception and understanding of how this specific home depot operates. This evening i went in when it was less crowded, hoping to get some help i needed near the paint dept. and there was this lady, who appears to be a older aged, white female, that's shorter, with blond curly hair, named Kathy. She saw that i was waiting at the desk, for someone, for almost 10 minutes, and complexly blew me off, not offering her assistance, and forcing me to walk around the whole store to find someone to come and assist me, this lady is what is wrong with todays SOCIETY in every shape and form. I have no clue how she got a job here, and if that's home depot's requirements for people to become employed there then i would say that is ridiculous. If you need anything in paint or related, i recommend shopping anywhere but this store, or else you will be handled the same exact way! Thanks Kathy! Best, Upset Customer!

if only zero rate that is the best star for this store in Folsom CA & Rancho Cordova the worst store unlike Contra Costa County the best Home Depot in town with excellent service. They need to train workers in good customer service to deal with all walks of life people in this community.

Not blaming the guy who's FIRST day it was. Left on his own to run the saws in the back of the lumber department. It's the numerous employees asking if I was waiting for help, saying they'd be right back or how unacceptable this was after I told them I'd been there for 20 minutes or so, well after I waited with 2 small children for upwards of 35 minutes to get 2 sheets of plywood cut, decided I'd cut it myself at home.... got in line. Granted the checker was trying to make light of a terrible situation, none of the barcodes worked. She had to call the very same guys I had been waiting on the entire time to price check everything. Question me whether it had been cut or not.... I outwardly laughed at how unbelievable the entire situation was. Numerous times i considered waking out. After so much time invested, I mean wasted, waiting for help, why leave? I typically shop at the Rancho Cordova store, it's further from my house... looks like I'll still be going there instead. Thanks HD. Happy to give my patience at the cost of bad service. Keep it up.