The Home Depot - Home improvement store in Orange City - 2300 Veterans Memorial Pkwy, USA

I wanted to tell you about the nicest cashier on Saturday, who had a Cancer Cap on. So happy to see her reaching her finish line for treatment! She was friendly and embracing life. I could not find my receipt to leave her feedback, but I hope that someone else sees this and gives her some more encouragement and appreciation.

I’ve always preferred the other hardware store until I started going to Home Depot. If someone sent me down in the middle of the store, I would never know which store I was in. The prices are pretty much the same. Some products are different. I did call customer support the other day on the phone and the lady was pretty rude. I’m not sure if she was in the Orange City store it went to the headquarter somewhere anyway didn’t get an answer to my question. She just hung up on me other than that I guess I will continue to shop there some the prices are competitive.

I tried to use a gift card online to order a tool that the website said was available at this store. Instead they called me and said they didn't have it and I would have to come to their service desk to get my money back. If I get my money back I'll never shop at home depot again. It should not be this hard to offset a gift card or to buy a tool advertised as available. If I wanted to come in I would have done that in the first place.

Good selection in the garden department, good price for tomato plants.

You been to one Home Depot you been to them all. "I don't work this department" No one wants to work. Excuses and no Manger will ever show up to help no matter how many times they call them at the customer service station. Theres an hour I will never get back. Boooooo!!

We placed our order September 5th but had forgotten to request a military discount so the following day I contacted customer service to ask if it was possible to apply to our order. The guy ended up canceling our order and said there would not be an issue reordering and getting the same delivery date. After a few minutes he seemed lost so I requested a supervisor. After speaking with her, She said the luxury vinyl floors didn’t qualify for the discount and was not able to reorder the planks with her. By this point I was freaking out being we had contractors coming to our new home on that delivery date. The supervisor ended up transferring me to the store. Paul and Stephanie were amazing and tried the discount on our purchase, sure enough we did qualify for the discount 🤦🏻‍♀️ and our order would be arriving 3 days later because it was a new order. I received a email showing our order would be at the store Monday so we waited all day and called the 1800 to check status, it said the luxury floors were at the store. When we went to the store the staff Shakira was not too friendly and didn’t bother looking further Into our Order. The night supervisor went to the back and said it was there but he wasn’t able to give it to us because it had a “send back to sender” note but would leave a note on the boxes to not send for the morning manager. The next morning my fiancé called and spoke To Curtis who by the way is absolutely the best !!!! He told us the night supervisor He told us the night supervisor never put the "do not mail note on the boxes ‍ Curtis however went above and beyond and called another supervisor to see if they could give us our boxes. Not even ten minutes later he called us back and told us we could pick up our 35 boxes. Curtis is a true leader and it shows by how he positive he is to his staff and a great example to the younger men working at the store. At the end of all my rambling I want to thank CURTIS, Stephanie and Paul for doing their job. They each took the time to handle our problems. Our goal was to have our new home ready for our family that will be coming this weekend. The reason I'm giving 5 stars is for the great workers like Curtis who was quick to resolve our problems and make sure we left happy. Give that man a raise and promote him soon!! You don't get employees who go above and beyond like him in Florida so please make sure you take care of him. Paul for easily doing what took 2 other people who messed up my order and Stephanie for making sure she requested a supervisor and made sure we got our discount. I also want to thank Pedro for being our first communication at the store and even went as far as going to the back to check the truck to see if our order was there. Definitely another great person !!! He rocks For the night supervisor and help desk person Shakira they'll definitely need more training.

They need to start updating inventory online.. I drive 3 hours to get something they said they had in stock online in the store. .. I got there an they did not have it. Waste of time, gas, money . An getting someone there in the floor to help you is like waiting for hell to freeze over.

This is a clean, well-stocked Home Depot. There is plenty of parking with easy access to the garden center and the contractors area. The customer service staff were friendly and efficient. Overall, pleasant shopping experience.