The Franklin Fountain - Ice cream shop in Philadelphia - 116 Market St, USA

When there is a long line, you know the ice cream will be good! The Franklin Fountain is a beautiful ice cream shop located in old Philadelphia. The employees were all super friendly and they have unique and yummy flavors! I appreciated vegan and gluten free options. I got the vegan pumpkin in a cup it was delicious! Super smooth ice cream. Only thing was it was expensive but it was a nice treat!

The ice cream was okay. The staff sucked. Not just one person. I was served by three people and each one seems like they didn’t want to be there. Not very outgoing or inviting. They got our order right, but nothing else. No greeting or how was your night, it was “What will you have?” Also a roll of the eyes when asking about a certain ice cream in the shake. Totally willing to pay extra but an attitude just for asking! Their tip jar was empty and I understand why. The place is just enough room to stand in line. They also ask you to stand around and wait for your order and give you things one at a time, not all at once. And everyone is standing there waiting, while people try to pay too. Kind of frustrating. It is okay to go once and see all the old things from an old soda fountain place. But not going back. Service sucked and no room to just look around with a constant line of people.

Stopped by for a treat after dinner. The sea salt caramel was incredible! My granddaughter tried the chocolate and loved every bite of it. There's so much more than ice cream, though. You won't regret ruining your diet by stopping here. Can't recommend it enough.

Good selection of ice cream and a very cute old-fashioned aesthetic, but overpriced. I got the mint chip flavor and it was delicious.

Family-friendly words can not describe how good the milkshakes are here. I had the Sea Salt Caramel, and my wife had the Hydrox Cookie the Original OREO. I assume that we both got 'regular' thickness for our shakes because the cashier did not ask us what thickness we wanted and there was not an extra charge on the bill. So if my assumption is correct, WOW! We walked two blocks back to our car and drove 45 minutes home. I still had a little bit of milkshake left when we got home. That's how THICK it was. The flavor was perfect. We went on a Tuesday night, and there was still a line ending outside of the store. I can't wait to go again. I recommend purposely parking a few blocks away to help burn off those delicious calories.

UNREAL! The best ice cream I have eaten. If you want ice cream this is worth the drive and a must do in Old City. I can taste that this is how ice cream is supposed to. The unique profiles are all there as is the texture, sweetness, complexity of all of the flavors combined. They also have drink refreshers too, and additional sundaes.

Certainly a Ice Cream shop to visit, for the decor and scene, but I've had better ice cream many times. The box for the Franklin Mint is actually about a pint so that's either a lot, or perfect... you decide. It could definitely serve more than one person.

The Honey Comb Ice Cream is a must, from the bee hive on the roof! Worth the wait. Most expensive ice cream... soft pretzel was okay. Old fashion ice cream parlor vibe.