The Factory - American restaurant in Jersey City - 451 Communipaw Ave, USA

We always walked past the Factory and it looked very happening and finally on New Year's Eve we went in for some drinks. It had a lot of decorations and such a festive ambience. We tried some cocktails and beer and they were great but the best part was the hookah. We tried the mint flavour and it was amazing. We had to pay in cash for the hookah so make sure that you take some with you (they also have an ATM inside). Service was great and the restaurant is very spacious. Definitely visiting again!

Food is amazing. But how do you have 10 TV and you playing screensavers at 6pm. They’re basketball games on, college football and NFL games. One tv is playing the game out of 10. I asked for them to change the channel and they never did. Whatever you do, do not come here to watch football. Got me watching Asian Food Network.

This review is long overdue. My fiance and I ate at the Factory about 3 weeks ago, we had the best experience The food and drinks were absolutely delicious our waitress Denise was great she really took care of us so we are on our way back today. I Definitely recommend this place

This location treats African American poorly and my friends and I have experienced it. When we first came in, they charged us to get in. It was said that they do not charge at the door. The receptionist was very nasty to us and they did not welcome us with open arms. At the end of the night, one of the security guards SNATCHED a hookah away from one of my girls as she had the hookah in HER MOUTH. That was very unprofessional and disrespectful. The cherry on top was that an employee took out a hammer and started to bang it on the bar table to aggressively kick us out. The next day my friend went in the restaurant to speak to the manager/owner, nothing was done, not even an explanation as to why such things happened.

I had to make a time-sensitive delivery to a building across the street requiring the loading dock, which was clearly designated as no parking and illegally blocked by a Lexus belonging to one of the patrons. The security staff announced the license plate without successfully locating the car's owner, and we were instructed to have the vehicle towed. After two calls to JCPD and an hour of standing out in the cold, parking enforcement arrived, and WITHIN SECONDS, the owner of the Lexus stumbled out of The Factory. The car owner & security staff were complicit in inconveniencing the neighbors and expected me to return another day or wait until The Factory closed for the night (neither of which were options b/c the rental truck was over $400 per day). As a neighborhood resident, I see illegal parking and blocked fire hydrants regularly without concern for enforcement. It would be great if The Factory and its patrons respected the neighbors and neighborhood, but they have yet to. In the meantime, drunk drivers are the only notable contribution The Factory makes to the Jersey City community.

We were looking for a place to eat in the area, it was so good. Friendly staff and atmosphere. Great food at a good price, no matter what you order it's made to perfection. I’m a green plantain lover so I ordered mini mofongo, lobster mac and cheese( is a must) and fried calamari. Highly recommend for an Dominican food experience.

I came here the day after my brother’s funeral with a large party of 10. The woman who initially sat us down, welcomed us warmly. A man who was the same compe.xion as I am took everyone’s order but skipped over me and treated me very coldly when I tried making eye contact. My husband had to say something. It was so humiliating I had to walk away from the table. I no longer wanted to tolerate the disrespect and chose to leave. My husband supported me in leaving as well. I’m sure he’s not a bad person. However he seems conditioned to treat people who look like me a certain way and that is sad. Sadly a lot of people who look like me not only accept the disrespect but overlook when other people are being treated disrespectfully as well. It was uncomfortable for my family but they stayed because they were traveling immediately afterwards. From the reviews of other patrons, I am not alone. I hope they improve but I won’t be coming back here ever again.

I didn't get any food but the drinks and bar was a great experience. This is such a prime location in JC with alot of potential. I wish more people knew about it. It's spacious, hyped DJ, ambiance and professional staff! Perfect for an event or a fun night out. $10 (cash ONLY) cover charge.