The Country Creemee - Ice cream shop in Turners Falls - 52 Avenue A, USA

The food is fine but the blond lady who is always there (I think the owner?) is blatantly rude almost every time we have been there over the past several years. This last time was just too much and completely uncalled for. It’s worth going a bit farther from the center of town to Jaduke Scoops or the Wagon Wheel for good customer service and better ice cream.

These women here are extremely rude! The lack of customer service at a family based company (a creamy) is truly disgusting! How dare these people treat their customers that way. I will never return and spend my money at their business again. They need a reality check. Don’t bite the hand that feeds you.

It's busy at times so you sometimes have to wait however it's worth the wait. When it's very busy might consider shutting down food service side until it slows down especially when only one person is workiing.

I have been excited to try this place after moving to town. I arrived 10 mins before closing and the staff were BEYOND RUDE. A male employee was literally the closing the door on people. The woman at the counter was also so RUDE and could care less about customer service. The ice cream is OK, not incredible. And serving the ice cream in a soft drink cup with a cheap spoon is pure LAZINESS. I heard the staff tell a family 4 minutes after closing time, "we need you to leave so we can sweep". Do not recommend !

Me and my children don’t feel welcome here at all! If I could give 0 stars l, would!! I totally understand that here in greenfield/turners it is predominantly white, but my children and I have never felt so out of place in our lives! The owner was completely rude and yelled at my 2 children while they were playing even though there were other children (white) playing a while before my kids sat down. My daughter was very sad and thought she had gotten into trouble but I told her no and to just play a little more quietly. I have never given any place a review let alone a bad one but the owner seems to not like people of color. The delivery driver that came was black as well and she turned her nose up at him and whispered to her coworker. I will never be returning! My babies are innocent and should never have to experience this. If black people aren’t welcome here, JUST PUT UP A SIGN!

This is THE place to go for ice cream. Along with soft and hard I've cream, they offer food items, and they looked delicious.

The owner is so rude! My 6 year old daughter was holding the door open for another customer that was coming out that was carrying a bunch of food and ice cream.The owner SCREAMED at my daughter from across the ice cream shop to shut the door! My daughter was only trying to be polite and trying to help another person. Totally unacceptable, we left immediately and took our business elsewhere. Thanks for sending my daughter into tears and made her feel like she did something wrong! We will NEVER go back. The ice cream isn’t that good anyways, don’t waste your time!

Since moving south we rarely find places with soft-serve, so when we visit we stop by for some of the best soft serve ice cream around.