The Cosmopolitan of Las Vegas - Casino hotel in Las Vegas - 3708 Las Vegas Blvd S, USA

Hotel was nice, room were nice sized, having a balcony was a plus. The view was decent, even though it wasn't the fountain view, you could see the strip. Downsize is the walk through the casino to your room, of course which is smoky. Parking lot is far from rooms also, so prepare to get your steps in. The location is perfect and close to everything. Plenty of food at the hotel, oh, and the Secret Pizza place too. I would go back.

Love ❤️ 😍 💖 this hotel and restaurants! GREAT 👍 location with views. They actually clean the bathrooms, and the room is cleaned. The service people and VIP are nice, friendly and helpful. The one hotel pizza 🍕 😋 place is low-key fire 🔥 😋. I recommend 👌 and would like to go back there again. Swimming pool is clean and quiet. The breakfast 😋 french toast 😋 👌 highly recommend!

Definitely not worth it for the price. Very little cell service inside the rooms. Elevators only allow you to go to your floor (using your key card) sometimes this would not work and we would have to go to front desk to fix our key. This also made it hard with large groups and being all on different floors. Pool was very dirty. Bathtub had broke drain plug. Shower had some mold in tile. Just overall very disappointed. For the price you might as well stay at the Wynn and have a better experience. The location is good though and obviously the casino is very nice. Rooms were just not worth it.

We stayed for 4 nights. While our check in was easy and the gentleman we dealt with was kind, the rest of the experience was horrible, down to the check-out. The floor boards were filthy, light fixtures including the hanging ones filled with finger prints. The couch was beyond uncomfortable. The carpet was so matted down and filthy. Staff just walking without knocking to check mini bar. The curtain the bedroom was torn down at the top corner allowing the sunlight in. But the best part is there was a charge over $200 to my check out that was for some steakhouse? Customer service is rude to deal with over the phone. We stayed in a wrap around corner suite, and given the description of “white glove service “, this was far from it. People, take your money and pay a little more where people are a bit more polite, unauthorized charges won’t happen & the rooms are thoroughly cleaned. I’ve been battling this charge and all I get told is the text book “sorry.” Couldn’t be more disappointed

Great location. Stayed in the Terrace Studio room which is big and clean with comfy bed and pillows. Has a balcony you can step out to and sit. The toilet room even has a real exhaust fan!😆 Would definitely stay here again.

The staff were great, especially Jeremy at the front desk on check-in (how do I let someone know how helpful he was?). The room was beautiful. Only thing is I wish the waitresses came around more often when playing. Other than that everything was perfect. I can't wait to stay here again. :)

Just finished our 4 night, 5 day stay at The Cosmopolitan for our first time staying at this hotel. Upon check in we did have to wait about an hour in line and when we got to our room we found it had not been fully cleaned from the last guests that stayed. We called down to have the room cleaned and it took about 2 hours to get someone to finally come in. The only other issue with the room were the stained sheets we were given twice during our stay, gross. We booked a terrace suite with a wrap around balcony and it was fantastic! Great view of the entire strip and the room itself was huge! With the weather being as hot as it was spending time in the pool was a given. We loved the rooftop pool in the boulevard tower, it offered loungers to use in the water which were nice! Would not recommend looking in the water too much though, lots of things floating around. On level 2 you will find most of the restaurants and quick dining options. Everything we ate during our stay from the hotel was delicious! The bathrooms, seating areas and even floors in some areas were not cleaned very well but these were public areas so I understand how it could be hard to keep up. We had pleasant experiences with the staff and some not so pleasant experiences. Overall, I’m glad we stayed at The Cosmopolitan and gave it a try but charging 5 star prices and not keeping up with a 5 star experience was a bit of a let down.

This is one of the worst places I have ever been to date. NO CLASS. It's funny that the staff had to be interviewed to work here . What the hell does the interview entail. Everything here from dining to massages to the room felt like I was at work. It is the worst place for a convention and social gathering you can get. It's cold stuffy depressing overdone hypermodernized and apocalyptic. ||There are going to be people considering this place just because they always have to have the most expensive or fanciest , and this review is for them too... go elsewhere . The venetian is 100x more fun and classy than this chemical-smile-staffed dump if you have to stay somewhere high end. If this place has you coming back again and again I feel sorry for you. ||The Cosmopolitan , it's general manager Sheri Orner, should be in a volume 2 of American Horror Story Hotel . Where do these people come from. This lady has hired the worst staff you can get and runs the place as a corporate monster and only cares about milking as much money as she can . These people are seedier than the hookers walking around outside. ||I'd love to see the other halves of the staff that works here , if anyone would date them .