The Computer Healer LLC - Computer repair service in Okemos - 1115 Nautical Dr, USA

Having a computer "crash" after many years of files, I searched to find a reputable repair. I chose The Computer Healer LLC and am so thankful I did!! Sam has been patient, considerate, thorough, very knowledgeable, and understanding (regarding my computer limitations). He is an excellent representation for this company!! I would highly recommend his services. Just so you know how impressed I am, I named my new desktop "Sam"!!!

Sam was able to get my issue diagnosed and fixed within the same day. He also took the time to educate me on best cyber security practice and get all of my accounts set up on 2fA to ensure I am protected as well as recommend other services to optimize what I already have and save money. Super friendly and helpful. He will be the first call I make should I ever need another repair. Thank you!

Based on previous reviews, I contacted Computer Healer to see if they could update our desktop computer since it was running extremely slow. Sam checked it all out, cleaned it, added some memory and another hard drive. Because I am not real savvy with computers, he patiently explained how MS 365 and OneDrive would make life easier! One of his goals is to make users more independent (yes, he likes getting our business, but sometimes we can handle things ourselves!). When there was still an issue when loading things once I got it home, he offered to access the computer remotely to save both of us some time. Because of the time I had spent with him and your reveiws, I trusted him to get into the computer remotely. I wish I could sit with him for a few hours and just pick up tips on using technology more effectively, checking to see if things are running properly, and learning shortcuts! Thank you, Sam, for fitting me into your schedule and going above and beyond when more help was needed.

The service Sam provides is outstanding! A virus had locked up my web browser. Sam was able to resolve the problem in less than two hours. He did a thorough job of "sanitizing" my computer, helping secure it against future predators, and also streamlined its operation. I came away with both a virus-free laptop, and many tips and suggestions for improved online security and more efficient computer operation. What impressed me the most was Sam's customer-first attitude. He turned a common computer fix into a very helpful learning experience for me, patiently explaining how best to keep my computer safe and running efficiently. I would highly recommend The Computer Healer!

Excellent service. We hired Sam to put all our satellite office’s electronic records and database on one platform that would work across our offices. It was rather complex with a lot of moving parts and they did it seamlessly. Sam also setup surveillance and security system for our offices with central access seamlessly, and him working with his team brought the best experience that we could hope for. Sam is very smart, responsive and professional. I have complete confidence in his ability to accomplish whatever technology needs you might have. It was the best decision hiring Sam and his team for our needs.

My gaming laptop recently started slowing down, among other serious issues. I brought it to Sam and we went over the inner workings of my computer. We discussed options and all the while he was sniffing out what could be causing the problem. Turned out to be programs operating in the background that I wasn't aware of. He resolved the issues and coached me on what to look out for as well as some other security tips. I thanked him and we shook hands. My laptop is back to proper operation, if not better. Best of all, it was no cost to me. Thank you again for your aid, Sam. You saved me a lot of time and money. Now it's back to games and classes.

We recently had the pleasure of working with Sam of The computer healer LLC to install a Unifi security camera system & wireless internet for our trucking company, and we couldn't be happier with the results. From start to finish, the experience was seamless and professional. Sam was incredibly knowledgeable about their products and took the time to understand our specific needs. He provided us with expert recommendations on the best placement for the cameras to ensure maximum coverage of our fleet. The installation process was efficient and thorough. He was punctual, courteous, and worked diligently to get the job done right the first time. He was also patient in explaining how to operate the system, ensuring that our team was comfortable using it. Since the installation, we have noticed a significant improvement in the security of our trucks and facilities. The clarity and coverage of the cameras are top-notch, giving us peace of mind knowing that our assets are protected around the clock. Overall, we highly recommend The Computer Healer LLC and Sam for any business looking to enhance its security measures. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable. Five stars all around!

He was very knowledgeable and communicates well about what is wrong and what he will do to fix the issue. He completed the service same-day and got me setup with a new process to make sure that I also keep my computer problem-free moving forward. I highly recommend The Computer Healer for personal computer issues.