The Brick House - American restaurant in Butler - 118 N Main St, USA

Came for the Chuck Swidzinski team Toys for Tots event! Beautiful night tasty water chestnut wrapped in bacon 🥓 😋 🎄🎄 Have a very Merry Christmas 🎅 🎄

We arrived to the Brickhouse with a party of 21 adults and kids for a Birthday Party that was reserved in advance. We were greeted with confusion and panic. The reservation was for the game room area. The very young wait staff unwillingly attempted to accommodate us in a back room of the place. The mix up was totally not his fault, but he didn’t have the friendliest demeanor while addressing us. We made due and would have been just fine where they put us in the back had the rest of the evening went smoothly. -We arrived at 6:45p for a reservation time of 7-9. We were finally sat and organized no later than 7:30. While they have this very beautiful drink menu on the wall in the room, it appeared they actually did not have any of the drinks on that menu. We all got drinks in waves. -While ordering food, a lot of the entrees on the menu were also unavailable. The menu states that upon request, there is a kids menu, which there was not. We all eventually compromised and got our orders in. -It was very difficult to get refills for the group while we waited despite asking multiple times. -Half of the appetizers that were ordered were not brought out. After everyone else got theirs, they inform us they didn’t have that specific appetizer. -Around 8:30 they brought out about 6/21 meals ordered. -At 9:15, the waiter comes out to our group and explains that, now that the kitchen is closed (they close at 9), a good majority of the meals we ordered, at approximately 7:30, were now not able to be made. -The owner shows up to, what we thought would be assist with the situation, however he indeed was absolutely belligerent with our group. He threatened us, scared the children, and did absolutely nothing to attempt to rectify the situation. -After being there for over 3 hours, we left with some people in our group, INCLUDING CHILDREN, not having gotten their meals at all.. 10/10 would not recommend!!!

We came in for a reservation for a birthday party. It appears that we were doubled booked at that time. The employees said they were unaware of the reservation. They did the best they could given the situation, which was stressful for them. 2 hours later after putting in our orders, we were told that due to the kitchen being closed some of the items ordered couldn’t be made. We made adjustments where we could and made do. The owner came in after that happened and caused a scene, made threats etc. Had he of came in an apologize for dropping the ball. We would have paid for the services we did receive and leave. Accepted the loss. All the extras from the owner were not needed and in poor judgment.

We had heard great things about the crab cakes. I didn't care for them at all. But my hamburger & fries were pretty good. The front of the building is the sports bar area which is also a smoking area. So we ate in the back which is like a banquet room. Just a it strange. We often felt forgotten by our server as we were the only ones back there.

I enjoy this little bar in town. They have a small area where you can shoot a game of pool, play a couple arcades games and just hang out to have a drink. We also had my daughter's baby shower in one of the back rooms and had it catered by Brick House staff. The staff is great and very helpful. The food is always good. It never appears to be too busy when we visit which is surprising to me because the atmosphere is very modern and has a "Vermont" vibe. We are newer to the area but like to stop in here now and again to shoot a game of pool and just relax.

The staff here is awesome, and they used to have an awesome menu. But ever since Covid, the menu keeps shrinking and so does the staff. It makes me sad because the people are so nice but it’s clear the business is struggling.

The brick house did an amazing job with our event. The atmosphere is great even with lots of people. Their great staff and management worked hard behind the scenes like a family would to help set up our event and did an outstanding job throughout. I heard nothing but compliments about the menu and service from our guest audience.

Great great food and service for Jeep fest. No disappointments here.