Tesla BioHealing Center - Wellness hotel in East Dubuque - 7787 Timmerman Dr, USA

The bathroom door did not open...it hit the toilet. They moved us to another room, but it was not the room type we reserved. And they refused even a partial refund. Steer clear of the place...it was awful! UPDATE: We were in fact moved to another room with 2 queens, but it as they stated, it was NOT the king that we paid for. Even if it is true that the room price for the 2 queens was the same as a king, and I have no reason to doubt that, the price wasn't the point. The point was that we wanted a KING bed (and a bathroom door that opened all the way) and didn't get it because of the problems with the first room. They fail to understand that. And THAT was why we asked for a partial refund. Do hotels not compensation for inconveniences that are the fault of the hotel? If the bathroom door in the first room had opened properly, we would have stayed in that room. Also, with respect to the thank you card that we left, it was SPECIFICALLY left for the housekeeping department because they had in fact done a good job. They have misinterpreted this and concluded that we were satisfied with our stay. It was NOT an endorsement of quality regarding the room selection problems/defects. Lastly, we did post another negative review on a different site. The reason for this is to protect consumers. Tesla didn't tell us that their bathroom doors don't open correctly--people need to know that there are serious problems with the construction. How else will they find out? It seems they misinterpreted our actions, and sadly, because of the situation, we will not be staying there again. It's just time to cut our loses at this point.

This hotel was absolutely amazing! My husband and I are on a cross country trip and we found this place on Expedia. We got the best nights sleep on their amazing new beds! The staff are all amazing and super sweet and helpful! We I'll definitely be coming back here to stay! We stayed in one of their regular rooms and it was so peaceful!

I don't understand all the terrible reviews. Hotel is clean, private and secure. Staff is very friendly. I would gladly stay there again. Sheets and pillows were clean and fresh. Coffeemaker, microwave and small fridge in room. Shampoo, soap and clean towels are provided.

My partner and I needed a place to stay for the night and this place was decently cheap plus it had a jet tub. Score, right? Absolutely not. The tub was filthy when we got out and theres no tile on the floor around it so I can only imagine how moldy the carpet must be. I felt gross so I went to take a shower. Turned on the water and it was brown. Plus the shower head was coming off of the wall. I didn’t even want to brush my teeth with that water. There were no plug-ins by the bed. The shelves kept falling out of the mini fridge. The ceiling is cracked in some places and looks like its crumbling in others. We walked out to pick up our dinner and the main lobby door was locked, but the door leading outside from the hallway wasn’t.||I’d absolutely advise against staying here.

Had a great little getaway with my honey. Very restful and enjoyable. The staff was delightful and helpful. The room was great and the bed was so comfortable. We stayed in one of the Tesla MedBed rooms and had the Scan. The scan revealed many things that I was not aware of and the bed was so comfortable I didn’t want to leave it.

Ok, my husband and I stayed here after our other hotel turned into disaster. We loved it! Yes at first we turned on water for showers and it was brown, but after running a little bit it was clear. We had the whole place to ourselves, They have healing rooms, but also plain rooms. Definitely will be coming back

My dog has severe anxiety and a heart murmur. When we left our room the next day she was very relaxed and playful. I had surgery 5 days prior with waking up with sharp pain during the night. I had very peaceful sound sleep. The area has so many beautiful places. I will return for sure.

Nothing redeemable about this place at all. The water in the tub, shower and sink was dirty/brown and left a residue(pictures attached as proof), the carpet on the floors had more padding than the bed, the tv had 5 channels and you couldn't connect your phone to it if you wanted. Just a weird place that's pretending it isn't a motel and charges WAY too much for what they give you. If you truly have no options and need a place to rest it will do the job as the bedding was clean, but if you're looking to be comfortable for more than a night, stay anywhere else.