TEK-GENIE Phone Computer Tablet Repair - Computer repair service in Valley Stream - 63 S Terrace Pl, USA

I called TEK-GENIE and was assisted by Rashied on 6/7/24. The screen of my Google Pixel 7 Pro was separating from the phone. I thought that it could simply be cemented back in place but Rashied explained to me that there had to be an underlying issue that needed to be addressed. He walked me through diagnostics and upon closer examination of the phone I discovered that the battery had swollen. Rashied suggested that I contact Google to explore my options. I had purchased my phone from the Google Store so I called their customer service. They were very helpful and after I uploaded pictures of the phone, they emailed me that they would send me a replacement even though my phone was over six months out of warranty. Rashied spent 22 minutes helping me at no charge. He sent me in the right direction and saved me a lot of money. It is so very rare to encounter businesses that will assist for no charge instead of talking you into an expensive repair. Rashied says he has 12 years of experience in many types of electronics repair. I will contact him when I need any electronics repairs and recommend him and TEK-GENIE to everyone that I know.

Very nice and helpful guy! Explained to me in depth what was wrong with my laptop and provided several options to choose from. Would recommend! 👍🏾

My wife and I had the pleasure of meeting Rashied. He is an absolutely genuine professional and he knows what he is talking about. He first fixed my wife’s iPhone screen and then I went back to get my iPhones charging adapter fixed. He was honest and first cleaned my charging port without charging a penny and it turned out to be the resolution. Any one else would have lied and tried to make money off me but not Rashied. He is a really nice guy and I would wholeheartedly recommend him for any type of electronic device repair. He will be honest with you and will not overcharge. Thank you Rashied!

Highly recommend!! I dropped my cellphone while at work & googled local places to have it repaired. I’m so glad I ended up here. Rashied is so professional, and so good at what he does. He had it fixed while I was on my lunch breach, and most importantly he did a great job . He is my new go-to tech guy. Very fair prices too. 5 stars*****

I did an internet search and chose this place because it was close. Rasheed helped me. Totally amazing service. No one had the screen for my phone, a Moto G8, in stock. Rasheed ordered it and it arrived in a day. He knows a lot and shared his knowledge, made recommendations, and all around provided great service. Price was good as well. Definitely go to him!

Rashied is an amazing business owner who I got the pleasure to experience his expertise with my no longer working office desktop. His dedication to me as a customer will be forever appreciated. Rashied saved over 10 years of work from the computer that I thought was lost. You're a Gem in your field, whom I am fortunate to now know.

I've been dealing with Rashed for a few years now, I found his business on google a few years back and saw he repaired them from home and i was a bit skeptical at first but he's been amazing!! I decided to call him after almost a 2 year hiatus from getting my devices fixed and he told me he now has a shop! I was very excited to here about this huge accomplishment! Well, he's fixed numerous devices of mine, of my father, of friends and other relatives and they have all been happy with the outcome. He's very professional, honest and delivers when promised. He has also reached out to me when other obstacles have popped up while fixing these devices( I know about this because I've fixed devices for a while before life caught up to me lol!) asking me if I would like to proceed or he would give me other options for repair. I would highly recommend! All my family and friends use him, you should too!!

Stop your search here folks 40% cheaper than other places, super friendly and helpful. Rashied will do your gadget justice. Was extremely friendly over the phone. He talked with me in depth about possible causes and fixes for my laptop. He was sure to explain the steps he takes in getting new parts so you know your tech. Gave him my computer and he fixed it in an hour and followed up with me the day after. 5 stars