Tech Nav is a residential tech support company. We provide computer repair services and so much more! Get help with your computer, tablet, smartphone, printer or wifi. Have a professional computer technician come to your home, help you at our shop or over the phone. We also offer custom gaming and office PCs for nearly any budget. We offer micro soldering services as well as console repair.
Address
1895 Louisville Rd, Alcoa, TN 37701, United States
1895 Louisville Rd, Alcoa, TN 37701, United States
Geo Location
Lat long (35.7856238,-84.0072704)
Tech Nav - Featured Reviews (131)
Awesome customer service! My husband took the battery out of his work laptop because it died and his work sent him a new battery; in that time he lost the screws to reattach the battery. Tech Nav dug through their jars of screws and found four that fit! Will return for all my personal computer needs!
My mother brought her older laptop in for a scan shortly after being a victim of a scammer. Since I no longer live in the area I was unable to help her. The crew at Tech Nav removed the malware that was installed on her laptop and patiently walked her through steps to avoid scams in the future. She spoke very highly about their customer service and the results. Very thankful for that experience.
Great Service! The guys brought a drive that had been dead for many years back to life and got the data off for me. Very friendly and knowledgeable!
Hate to give a bad review for anything but it is what it is. Took my laptop for a repair and gave them 2 days plus weekend for diagnosis. I called and left a VM in addition to sending an email to follow up, but I never heard back. I decided to go there but the door was closed and no one was there, so I went back in the next day and I was told that one of their techs went to Japan for vacation and the owner got sick. My laptop was left untouched for a week. I get that things happen but no communication is ALWAYS BAD. They are very irresponsible and unprofessional. PC is vital for my work and I wanted to support local and small business, but not this company. I will NEVER go back and wont recommend to anyone especially those who are using PC for work/school.
I highly recommend this local business! I took my laptop into the shop for a broken screen. It took a bit of time, but I'm understanding considering they're a small business. They replaced my laptop screen for a fraction of what I thought it would cost. The receptionist was also super friendly and helpful. My new laptop screen is excellent and I'm very happy with the results.
Dale Jackson was outstanding with the repairs that the other company couldn't for 2 and a half years ty for your help and patience with all the work you had to do.
Awesome people!!! I needed my info for my business taken off my old computer and put on my new one. I use my computer everyday. Very nice people! I have to change my review after I picked up my computers everything went well till about 9 that night! When I got a call that they had put the wrong info back into my old computer and put someone else’s in mine and mine in the other persons computer. So after about three day of back and forth stuff to pony for this post I was told the owner would call me for a refund of not all my money but some? I have yet to get that phone call. And yes I have called and left messages! Wish it would have ended better and one guy seemed like it was a little inconvenient for him when it wasn’t even my fault?? Just a mess!
Tech Nav made an honest mistake in repairing our XBOX. The human element was involved and we know that no one’s perfect. Clay, Bailey and the rest of the staff at Tech Nav showed stand up customer service in making the mistake right. Too many people in this day and age forget that people do make mistakes. It’s the integrity of how people accept it when they do make an error. After covering the costs to replace our game system they even invited our son to come observe them build a gaming PC. They are very professional and would absolutely recommend them.
This is the kind of stuff we moved to East Tennessee for. Nature and peace. We loved the Greenway. Great for a picnic, or photo opts. Good free family fun. But please throw your trash away... is that so hard??? #keepthegreenclean
Before my son joined New Era he struggled with balancing his confidence and emotions. He was also in OT for sensory challenges. Since coming to New Era, my son has learned how to manage most of his sensory challenges and has become more confident in
Very friendly and professional staff. Check them out! They will help you find what you are looking for even if they donât sell exactly what you are searching for. Now that makes me a customer for life, Iâm in not the area often but when I am I s
Now with the food being great and the servers serving. This restaurant gives you th e best to satisfy your stomach just look at how cheesy that Philly cheesesteak looks like. Delicious food and the atmosphere as well.
Guys, this place is great! Whether you're going solo or taking the family, reminiscing, or you just think that 50s vibe is neat-o, come eat here! The food is out of the park delicious, the atmosphere was nice, and it was just plain fun to look at all
Went there Saturday, June 24th for the fireworks at the duck pond. Been here 9 years and never have come here..I know where the public pool is now. ð
